We had a fantastic experience working with Obson from FBC Insurance Services. He was professional, knowledgeable, and took the time to understand our needs. His clear explanations and personalized approach helped us secure the right coverage for our homeowner, flood, and golf cart insurance. We felt confident in his recommendations, and his exceptional customer service made the whole process easy and stress-free. Highly recommend!
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Trina came highly recommended and was polite, professional and got everything done wisely and efficiently. Many thanks to her and this terrific and honest company.
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Charlene is exceptional! Takes the time to understand my needs and listen to my concerns.
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Excellent customer service! It was a pleasure dealing with Darren Maloney who provided exceptional service and took the time to go over everything and answer all our questions! It is a breath of fresh air to find someone that takes pride in their work and is a master at follow-through! I would recommend to anyone looking for a rockstar insurance agent to contact Darren Maloney!
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Customer Service focused agency! It’s hard to find that these days. I appreciated working withTara, my account executive, to find excellent coverage and affordable rates. Thank you FBC!!
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Very knowledgeable and very informative on all of my concerns and questions and help get me the right policy that fit best for our family.
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I would like to thank DMYTRO, Dunn for his hard work in canceling my policy after I sold my home so it was the homeowner insurance policy and the Flood Insurance policy that had to be backdated because the people that I spoke with before him were not very thorough in there canceling skills so I want to thank him again for his great job of canceling my policies after the sale of my house. Also wanna thank FBC for very affordable and reasonable rates of insurance in the state of Florida, which is a rough place to buy insurance. So once again, thanks FBC and thanks to DMYTRO DUNN. For his great service. Sincerely, Robbie.
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Gephry was the hero in this story. After having a horrible experience with a competitor, I called up Gephry and he was beyond professional, knowledgeable and got us a policy without any issue at all. I will recommend Gephry over and over again. 10/10. His customer service and timeliness is unmatched.
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Trina was amazing to work with! She was effective, timely in her responses and explained things in simple terms!
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Rachan Darity & Julie Honohan have been wonderful to work with! They are kind, patient, and helpful! Thanks!
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Paula has always been so helpful and responsive. She answers the phone right away and we are able to talk to her about need or concerns. I would highly recommend this company based on my experience dealing with her. My sister also used them and her house was in the path of a hurricane, everything was replaced that needed to be. She was so grateful that it was like that, because there are so many sad stories about insurance companies not coming through when it is really needed.
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Great experience and very helpful team.
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Great! Great! Great! Better is not possible! Thanks a lot!
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I was skeptical about using FBC because of not knowing anything about the company. However, after Bryan reached out to me, and patiently awaited my response, I could not have wished for a more professional and helpful person to meet my insurance needs! I now consider him a trusted friend, and not because he put up with my small talk about baseball batting averages!!! I will recommend Mr. Pena to all I come in contact!!! Danny B
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Fast and efficient service. I will be recommending to family and friends.
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Bryan Pena is amazing to work with!
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Thank you so much.
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I had a problem with my insurance through my mortgage saying I didn’t have coverage for 6 days, even though I never had a lapse. Denevue and her company respond very quickly to my email and are actively trying to fix the problem.
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Very good service
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Patricia was super helpful and thorough in explaining my options for different auto insurance quotes and overall the service was really great
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Great experience and got us a great rate.
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My experience with FBC and Gephry Pena was very good. Was happy with quotes and my options to make a choice for the best policy for my new home.
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Excellent customer service. Knowledgeable and courteous interaction.
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Vanita is the best. She deals with our personal and business insurance and I highly recommend her.
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Paula was great and very helpful and on top of it with multiple quotes great personality
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I am amazed at the customer service and professionalism of Dustin Groetsch. Working with Dustin was a smooth and seamless experience. Everything was handled professionally and on time. Dustin made the process easy and stress-free.Communication was clear, and everything went smoothly from start to finish. Excellent from start to finish will recommend him 100% go above and beyond and takes care of all the naggin process in between. Dustin has proven to be Manager material and beyond.
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I started working with Michele B. As my personal insurance agent and she’s been invaluable. I saved money with everything she found for me, and she answers all of my questions regarding what I should consider for my home, borrowing cars while I travel, signing up my daughter for when she started driving, and so much more. She never complains about the amount of questions I ask and is extremely knowledgeable! Thank you!
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I just renewed my Homeowners insurance and was able to speak to a person. Michele Brenner was very responsive and fulfilled my request in a timely manner. Thank you Michele.
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Trina is very helpful, prompt and an expert in her trade.
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Gustavo help a lot with everything with my insurance. I’m very grateful. Thanks!
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