My experience with FBC Home Insurance has been great. Tara Schroeder work quickly and efficiently on my request for additional discounts on my policy. I updated my policy, reflecting my alarm certificate, and within an hour my policy had been updated. Thank you Tara.
Charlene Harper was extremely professional for my needs of home insurance. Thanks so much for sharing your experience. Extremely professional and easy to work with. Looking forward to working with you again.
I used FBC for my home insurance, and during that period, I had no issues. People there are so kind, especially Rachan Darity and Mr. Darren. Thanks both!
Excellent, Fast, and Informative service. They helped us make our decision as painless as possible!
Good Morning wanted to say first that Denevue Vaz was very helpful with my situation. She understood what i was going threw and went over and beyond to help me. She excuted to correct my issues with my Insurance. And Assited me with the emails and documents. I was very happy how she corrected everything. Great Person to speak with and she DESERVES 10 Stars.
I would like to thank Rachan Darity for providing the insurance quote and for their patience and responsiveness in accommodating my requests. Their assistance in adjusting the details to meet my needs was greatly appreciated!
Very knowledgeable and very informative on all of my concerns and questions and help get me the right policy that fit best for our family.
Cory in the Orlando office was great! He was able to get us a good price on our home insurance and saved us a lot on our Auto coverage! Can't Thank him enough!
Julie H. was the best! She worked hard for my family,
Julie you could not have been more kind & considerate at such a difficult time in my life ❣️ You are the epitome of what a human should be 💟 Your professionalism and knowledge is outstanding 🤗
Victoria B.
Oviedo
Vanita at FBC Insurance is incredible, and so extremely helpful! My wife and I purchased a new build and are moving to Florida, and Vanita and FBC removed so much stress by finding extremely affordable insurance options for us. Vanita was always responsive, day or night, and was key to us finding the right insurance. I could not recommend her and FBC insurance enough! They are professional, kind, and always on top of it
Thank you Dustin Groetsch insurance agent for a great customer service and a recommendation of my home insurance policy. Very professional and helpful
Bryan was excellent to work with and helped me find the best rate for my homeowners insurance.
FBC insurance services is great, all the people I have the chance to meet Tara, Cory, they all very friendly and assisted me in a professional way and very quick to respond back to me. Thank you so much!
FBC Insurance is the best in the business! The entire team is wonderful to work with and do a fantastic job
Darren, Account Executive, was very helpful and assisted me to find the right policy. He took the time to explain each aspect of the policy that I was electing. Highly recommend utilizing their services.
Very professional and responsive!
I use FBC for all of my insurance needs, they are professional, and their customer service is top-notch. Michelle is super helpful and always on top of my coverages.
Michele Brenner in the service department is great. She responds quickly and is very helpful.
Julie H. helped get me better coverages on home and auto at cheaper rates. I saved $700 on home and reduced hurricane deductible to 1% and $600 on auto per year. I live in FL so this is a true savings!
Ive been with FBC for over 4 years! They are professional, friendly and care about their customers. I highly recommend them. I have been dealing with Michele Brenner for my Insurance policies. She’s very friendly and professional as well and found what was best for me .
We’re new to the area and needed homeowners insurance and we used FBC. We worked with Charlie Gutierrez and he was a tremendous help with some of the issues we were having. We’re very grateful for the help from FBC.
In this current world of minimal customer service and the insurance turmoil in Florida, I have found Tara Schroeder very helpful, professional, and personable. She has always followed through with all of my questions, getting all of my insurance policies into a good place. Thanks bunches, Tara! Carol D'Angelo
Tara Schroeder was super helpful. She’s very responsive and professional. Great customer service
I was skeptical about using FBC because of not knowing anything about the company. However, after Bryan reached out to me, and patiently awaited my response, I could not have wished for a more professional and helpful person to meet my insurance needs! I now consider him a trusted friend, and not because he put up with my small talk about baseball batting averages!!! I will recommend Mr. Pena to all I come in contact!!! Danny B
Very helpful! Debra did a great job!
Charlene Harper provided exceptional service by explaining all my coverage options and their claim process; all while providing excellent customer service. Charlene was professional, responsive and extremely helpful.
My experience with FBC Insurance Services far exceeded my expectations. Trina, the insurance associate who guided me through the challenging process of finding coverage tailored to my unique needs, demonstrated exceptional professionalism and genuine care. She took the time to understand my situation, asked the right questions, and explored every possible option to ensure I had the right coverage in place.
What could have easily been an overwhelming process was made manageable, even reassuring, thanks to Trina’s patience, knowledge, and persistence. She made me feel like more than just a customer—she treated me like a person whose concerns truly mattered. I’m beyond grateful for her support and dedication, and I highly recommend her and the team at FBC Insurance Services to anyone navigating complex or customized insurance needs.
Had a great experience with Luke Nelson at FBC Insurance. Wow! I was really overpaying with my previous carrier. Luke compared rates with several carriers and got me the most coverage with least amount of cost. Saving me big money each month or our cars and home. Cannot say enough good things about my experience. Highly recommend!
