Excellent communication, friendly and effective service!
Debra McCann is very knowledgeable and it’s pleasure to do business with her.
Erick Wicker at FCB Insurance was great to work with and is very knowledgeable and customer focused. In addition he was able to reduce the quoted renewal cost of my house insurance by 22%.
Tara Schroeder | Account Executive Effective and Competent. Tara managed the corrections to my policy effortlessly ...
Charlene did a great job explaining our insurance options, it was a pleasure working with her!!!
Our homeowners insurance is through FBC's office and we are satisfied with the policy. Our agent, Michele Brenner, is highly knowledgeable and will assist in any way she can. I have referred many to her!
I wanted to give a special thanks to Erick Wicker who provided me exceptional customer service on my auto insurance quotes. I was able to choice from at least 3 cheaper competitors than the current insurance company that covered me. Thanks again!
Michele with FBC insurance services was extremely helpful and patient answering all of my questions and found us the best quote. Would highly recommend her to help find your next home insurance policy! Thanks Michele 😊
Very professional and responsive!
Paula was great to work with and made the whole experience seamless.
I had pleasure of working with Erick Wicker. He was pleasant, well informed, very professional and he went out of his way to make sure that all my needs were met. I highly recommend working with this gentleman. He will make sure you have all the facts so you can .are an educated choice when it comes to your insurance needs.
I wanted to give a great review as Dustin really just helped me out. Coming close on my renters insurance renewal, he made the process so smooth and easy. He followed up via phone and email to make sure all was settled. I could tell he genuinely cared that I felt everything was taken care of! Absolutely recommend working with Dustin!
Debra was always available and was a pleasure to work with. Whenever I had a question she answered within a day. Made a stressful procedure, buying a home, less stressful. Thank you
Professional and efficient
I had questions about my renewal for my home owners insurance and Tara Schroeder was awesome in answering all my concerns. I would like to thank you for all your help.
Going through your first home purchase is stressful. FBC insurance are amazing. Julie Honohan took care of my insurance. She did everything electronically because I'm hours away. I definitely recommend it and would ask for Julie personally. She's polite and professional.
Rachan was so helpful and explained things clearly. Nice doing business with them
Jeff provided outstanding customer service. He was courteous in answering questions, prompt in his responses to emails and phone calls, and followed through on commitments and follow ups. This level of service was provided over the period of 1-1/2 years even though there was no formal commitment from me at the onset, or even over a year into the construction process. His service and commitment was/is excellent and very much appreciated.
The process with Julie was so seamless! She was prompt and attentive!
I just renewed my Homeowners insurance and was able to speak to a person. Michele Brenner was very responsive and fulfilled my request in a timely manner. Thank you Michele.
Paula was just great. Professional and very couteous
Murphey Rowe at FBC was amazing to work with! He was able to get me a homeowners insurance policy that met the criteria I was looking for at a great price. He was super responsive, quick, and helpful throughout the process. Highly recommend FBC and Murphey.
I contacted Julie Honohan for a homeowners quote. She responded quickly, was very knowledgeable and professional. She was also able to save me money. I highly recommend her.
My husband and I recently worked with Darren M. At FBC and we are more than happy working with Darren. He is always SO responsive and doesn’t pass his clients along to others for them to work on. He is amazing. Great service.
Cory in the Orlando office was great! He was able to get us a good price on our home insurance and saved us a lot on our Auto coverage! Can't Thank him enough!
Tara Schroeder was very helpful getting my homeowners insurance reinstated after being out of the country and missing my deadline. So grateful!
My home insurance was set to go up a significant amount this year. I contacted FBC to see what I could do. Dustin Groetsch was great. He was quick and responsive, and provided me a few options to adjust my quote; saving me a few hundred dollars. I would recommend FBC if you are looking around for home insurance!
Competitive prices and great customer service!!
Julie Honohan is an amazing agent! She is extremely thorough and very easy to work with. Thank you Julie!