Darren Maloney at FBC Insurance Services was fantastic to work with! He made the process of getting home insurance easy and stress-free. Darren was knowledgeable, responsive, and took the time to explain my options clearly so I could make the best decision for my needs. I truly appreciated his professionalism and dedication to finding the right coverage. Highly recommend working with Darren if you're looking for someone you can trust with your insurance needs!
Obie has been an absolute pleasure to work with. Great customer service, pricing and education on the insurance policies. Very content!!!
My insurance lapsed due to my mortgage company switching and not being notified. Tara from FBC came in and took care of business like no other. She’s the best and I thank you
Trina was excellent. Thank You. I will be referring her to my over 1000 agents in the area as well.
In this current world of minimal customer service and the insurance turmoil in Florida, I have found Tara Schroeder very helpful, professional, and personable. She has always followed through with all of my questions, getting all of my insurance policies into a good place. Thanks bunches, Tara! Carol D'Angelo
Debra is excellent and extremely knowledgeable!!
My experience with FBC Insurance Services far exceeded my expectations. Trina, the insurance associate who guided me through the challenging process of finding coverage tailored to my unique needs, demonstrated exceptional professionalism and genuine care. She took the time to understand my situation, asked the right questions, and explored every possible option to ensure I had the right coverage in place.
What could have easily been an overwhelming process was made manageable, even reassuring, thanks to Trina’s patience, knowledge, and persistence. She made me feel like more than just a customer—she treated me like a person whose concerns truly mattered. I’m beyond grateful for her support and dedication, and I highly recommend her and the team at FBC Insurance Services to anyone navigating complex or customized insurance needs.
Great working with the folks here.
Charlene Harper provided exceptional service by explaining all my coverage options and their claim process; all while providing excellent customer service. Charlene was professional, responsive and extremely helpful.
Rachan is the best home owner insurance agent I have ever had...not only she help me find the most affordable insurance but also she was so so so patient with me. I appreciate you Rachan!!! Continue in that path because you ll put a lot of smile on your customers face.
Tara Schroeder is terrific each and every time I had contact with her. She is indeed an asset to FBC Insurance and to its clients.
Excellent customer service. Knowledgeable and courteous interaction.
Glae is such a very professional woman she will fight for you and get you the best qoute! I have never in my life met a woman like Glae that loves her job! And will go above and beyond for her customer's! And last her positive ✨️ is outstanding!!! 👏🏿
Charlene was incredibly helpful in adding a new property to my existing insured property. She put in additional time on a holiday to take the steps necessary to get the best policy. So grateful for her support!
Charlene Harper always goes over and beyond to help find the best policy for your family. She will do anything and everything she can to help you. She is a great asset to your company.
Thanks, Tara Schroeder, for your kindness and responsible for to provide a response on time. please keep up the good work going
Julie was so kind and answered all my doubts as a new buyer.
Very easy and quick! Numbers were great and I am happy with the results.
Very professional and responsive!
Tara Schroeder | Account Executive Effective and Competent. Tara managed the corrections to my policy effortlessly ...
FBC insurance did a great job helping me save as much money as I could on my auto insurance during the renewal period. With the constant rising costs of insurance, it's great to know you have an agent that is there to help you save as much as you can without having to slash your coverages. Thank you so much Jeremy Whaley and Michele Brenner. I appreciate your excellent service levels!
Debra McCann has been very helpful navigating the the treacherous waters of homeowners insurance!
Great customer service and personable agent . Jeff was very helpful getting the insurance policy on our new home done quickly so we could close
FBC was amazing, specifically Vanita Tauro. My wife and I purchased a new home and Vanita was there every step of the way to help. She was punctual, knowledgeable, and worked through every hour to get you answers. Every question I had she knew the answer to and helped us get amazing home owners and even helped us save $1,000 on car insurance! Highly recommend, call and ask for Vanita Tauro.
I contacted Julie Honohan for a homeowners quote. She responded quickly, was very knowledgeable and professional. She was also able to save me money. I highly recommend her.
I obtained home insurance from FBC Services, when purchasing my new home. I called them today, regarding an inquiry and spoke to my agent, Dustin Groetsch. He immediately took charge of my inquiry and responded immediately, providing me immediately with a solution. Dustin went above and beyond to assist me. He’s amiable, knowledgeable and professional. I highly recommend FBC insurance for all your insurance needs. Thank you Dustin, you’re amazing.
We have had very positive experiences with this team of professionals. In particular, Julie was very responsive to our inquiries and provided us with everything we needed with viable options and favorable quotes. Even after binding the policy, when most others basically just move onto the next, Julie continued to provide excellent customer service with our other questions and requests. Her prompt responses truly shocked us. In an oversaturated market, more often than not it takes multiple follow ups to achieve any type of resolution. Imagine our surprise when our one email was promptly answered and the question was resolved same day! We definitely recommend this team to assist with insurance needs.
I was skeptical about using FBC because of not knowing anything about the company. However, after Bryan reached out to me, and patiently awaited my response, I could not have wished for a more professional and helpful person to meet my insurance needs! I now consider him a trusted friend, and not because he put up with my small talk about baseball batting averages!!! I will recommend Mr. Pena to all I come in contact!!! Danny B
Great experience renewing my homeowners policy and shopping my auto policy with a $700 annual saving.
