the best insurance agent that i delt with, Mr. Ramon was amazing.
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Trina provided me with a quote very quick and it was less than half of what my renewal of my old company was going to be. So yeah, I am ecstatic about how this company and Trina treated me.
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Needed to obtain new homeowners insurance due to a company liquidation. Michele Brenner helped me secure new insurance in a day.
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great service and customer care!
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I would definitely recommend Michele Brenner, she made sure to deal with my coverage re-instatement very swiftly and informed me back immediately
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We use FBC Insurance Services for our rental policies and there is a high level of complexity and follow through. Julie Honohan is the absolutely agent I have dealt with and does what needs to be done to satisfy lenders, problem solve, etc. Most importantly (and I'm a shopper), they consistently give me the best pricing. 🙂
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Thank you so much.
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Gustavo Flores has been extremely helpful with keeping my flood insurance current. I wasn’t aware it had expired, and thanks to his quick response to my billing inquiry he could pay it for me within the company’s grace period.
He is very pleasant and a pleasure to work with.
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Julie took such great care of us with our insurance needs for our new home! Julie‘s communication skills are excellent and she communicated with us frequently, supplying us with quotes and then helping us to whittle down to exactly what we were looking for in our price range. I give my highest recommendation to Julie and felt confident through the entire process that she was truly trying to find what was best for my husband and I! She is the BEST and I would not use anyone else. Give her a call, you will not be disappointed!
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Evelyn was absolutely amazing—so friendly and helpful! I can’t wait to work with her company for our other properties. We’re so happy to have discovered FBC Insurance Services!
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Great customer service and personable agent . Jeff was very helpful getting the insurance policy on our new home done quickly so we could close
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Worked with Darren M. for our Home & Flood Insurance. He was responsive, got an immediate quote at a fair rate, and was kind. I would definitely recommend to family & friends.
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Charlene Harper with FBC Insurance is just wonderful to work with. We were needing to obtain homeowners insurance for my elderly parent's home and Charlene made it a very easy process. She is knowledgeable, organized, really professional, gives great advice (guided me every step through a tricky situation) and she is a “problem-solver”! I know that she spent a lot of time working on my parent’s situation and I am so grateful. We definitely were in good hands with Charlene Harper and FBC.
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I had some questions this morning concerning my homeowners insurance policy. Tara Schroeder was very helpful and informative with my concern. She also followed up with an email. Thanks Tara. Mark Rumley
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Paula was great with providing quick and accurate insurance quotes! Service was excellent!
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Rachan Darity was a fantastic help to me! Rachan was able to renew my policy and keep the premium in line despite all the insurance problems in Florida! Thank you Rachan!!!!
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Quick response and explanation of terms
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Our homeowners insurance is through FBC's office and we are satisfied with the policy. Our agent, Michele Brenner, is highly knowledgeable and will assist in any way she can. I have referred many to her!
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I’ve had a great experience working with Riley Honohan for my homeowners insurance. She has been extremely attentive, efficient, and diligent throughout the entire process. Riley is always responsive, follows up promptly, and makes sure everything is handled correctly and on time.
Her professionalism and excellent customer service have made the insurance process much easier and stress-free. I truly appreciate her support and highly recommend her!
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Cory in the Orlando office was great! He was able to get us a good price on our home insurance and saved us a lot on our Auto coverage! Can't Thank him enough!
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Gephry was timely, responsive and knowledgeable.
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Julie Honohan was amazing to work with! She worked very hard and fast to get me set up on my insurance plan and was extremely professional. She is an absolute pleasure to work with. Thank you Julie!
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Dmytro is extraordinary! So many times in today’s world, you cannot find someone responsive and willing to help. He is an absolute standout as a service representative, not only for his company, but in general. Dmytro answered all my questions, phone calls and emails in a very timely and courteous fashion- even when I thought I was annoying him! So very grateful as he made my experience a pleasure. I will work with him again wherever he goes!
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Julie H. was the best! She worked hard for my family,
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HIGHLY recommend FBC Home Insurance Services and Erick Wicker! He made the process super easy and was also available if I had questions. Thanks, Erick!
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Charlene Harper was very helpful getting us the best policy that fit our budget. She also explained the policy in great detail and gave us wonderful tips for the future. Thank you, Charlene and FBC Insurance for giving us peace of mind!
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Trina Mathis is a star in her industry and has been my go to for years. I appreciate her professionalism.
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Good Morning wanted to say first that Denevue Vaz was very helpful with my situation. She understood what i was going threw and went over and beyond to help me. She excuted to correct my issues with my Insurance. And Assited me with the emails and documents. I was very happy how she corrected everything. Great Person to speak with and she DESERVES 10 Stars.
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Julie was outstanding! Took care of everything I needed!
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Trina was amazing to work with! She was effective, timely in her responses and explained things in simple terms!
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