I purchased my first home last year and I have to say that I received stellar customer service from this company. Paula went through every line of my initial policy with me and answered all of my questions. I am up for renewal and reached out to see if I could get a better rate. Rachan was able to get a couple of quotes where the premium was slightly lower. However, I would not have the same coverage as my current policy. I like to save money as much as the next person but it was not worth changing. I am actually glad because I am happy with what I have. Would definitely recommend this company for your home owners policy.
The information that was provided was clear and the service provider was friendly, professional, and very helpful!
I use this company for my home insurance and they’ve been great. Specifically Luis and Rachan. Very helpful, responsive & solved my issue I had quickly.
Debra was always available and was a pleasure to work with. Whenever I had a question she answered within a day. Made a stressful procedure, buying a home, less stressful. Thank you
Paula is an excellent agent. She listens to your needs, wants, and ensures that tou have affordable coverage.
Jeff was friendly knowledgeable and helpful
My mortgage broker had reached FBC for a new build. Bryan contacted and provided different quotes with multiple companies. Bryan was quick and got us an affordable rate.
Michele Brenner in the service department is great. She responds quickly and is very helpful.
Paula and Tara are amazing ! Been working with FBC Insurance Services for 2 years so far and I am a happy customer. Strongly recommend !
Bryan was excellent to work with and helped me find the best rate for my homeowners insurance.
Julie H. helped get me better coverages on home and auto at cheaper rates. I saved $700 on home and reduced hurricane deductible to 1% and $600 on auto per year. I live in FL so this is a true savings!
Excellent customer service. Exceptional agent.
Patricia was super helpful and thorough in explaining my options for different auto insurance quotes and overall the service was really great
I have worked with Charlene and Darren and they have been very helpful and it was pleasure working with both of them.
I was very appreciative of Erick Wicker who helped us by providing a competitive quote for homeowners insurance and we ultimately selected the company he recommended. I will absolutely use Erick again for future insurance needs.
The entire team is so so GREAT TO WORK WITH. SUPERIOR . I could not had a better group of total PROFESSIONAL'S. They are the ABSOLUTELY MARVELLOUS.
I recently reached out to Agent CHARLENE HARPER in Titusville FL. As always, she quickly responded and addressed my questions and issues in a most professional manner. It has been a pleasure to deal with a representative of your company that is so very efficient and cordial.
Excellent communication, friendly and effective service!
I contacted Julie Honohan for a homeowners quote. She responded quickly, was very knowledgeable and professional. She was also able to save me money. I highly recommend her.
Tara was very professional and friendly. She helped me with all of my needs in a timely manner.
Charlene Harper was amazing. Her knowledge in the industry and professional customer service is outstanding. She made the impossible possible. I am truly thankful to have done business with her. She went above and beyond.
Michele is great and always very quick to respond!
I worked with Michelle Brenner to get a quote. I ended up with another company only due to special circumstances. Michelle was great to work with, knowledgeable and immediate response to my calls. I will definitely be back fire future needs.
I recently needed new insurance for my boat. I reached out and spoke with Luke Nelson on the phone, and he helped me every step of the way to get the best deal. Thanks Luke!
Great service they go above and beyond to get you the right insurance for the best reasonable price.
Charlene Harper was very helpful, considerate and very kind.
I started working with Michele B. As my personal insurance agent and she’s been invaluable. I saved money with everything she found for me, and she answers all of my questions regarding what I should consider for my home, borrowing cars while I travel, signing up my daughter for when she started driving, and so much more. She never complains about the amount of questions I ask and is extremely knowledgeable! Thank you!
Bryan was efficient, direct, and secured us a fantastic deal that competitors couldn’t beat!
We had an issue with our policy and Rachan was amazing! Helped me through every step in an extremely timely manner and really took a lot of stress off of my plate. I hope I am able to work with her in the future if there are questions about our policy! Thanks again Rachan!! - Megan