I had an excellent experience with my insurance agent. From the very beginning, he was extremely kind, professional, and always willing to help. He took the time to prepare several quotes for me, including one with Geico, so I could compare options and choose the one that best fit my budget.
He was always available and showed genuine commitment, following up to make sure all the paperwork and documentation were completed properly. His personalized attention and dedication truly make a difference.
I definitely recommend his services!
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Excelent services by Oriana and staff thanks so Much.
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I am moving to SC and need both home owners and auto insurance .Julie made this happen! She is a pleasure to work with!
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It was great working with Mr. Luke Nelson and FBC insurance for our home. Would highly recommend this company for insurance purposes.
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the best insurance agent that i delt with, Mr. Ramon was amazing.
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We use FBC Insurance Services for our rental policies and there is a high level of complexity and follow through. Julie Honohan is the absolutely agent I have dealt with and does what needs to be done to satisfy lenders, problem solve, etc. Most importantly (and I'm a shopper), they consistently give me the best pricing. 🙂
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Dustin Groetsch was so quick and efficient with finding me better quotes at a cheaper rate! He helped me save over $700 with better coverage. Dustin was very responsive and helpful through the process. I appreciate all his help!!!
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Very professional and detailed organization.. Excellent communication and organized. Highly recommend!
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Very responsive and professional.
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I recently needed new insurance for my boat. I reached out and spoke with Luke Nelson on the phone, and he helped me every step of the way to get the best deal. Thanks Luke!
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Trina was great, efficient and very informative. She made the whole process easy.
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HIGHLY recommend FBC Home Insurance Services and Erick Wicker! He made the process super easy and was also available if I had questions. Thanks, Erick!
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Excellent communications and emphasis on customer service as well as finding us a low rate
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Glae LaLuzerne is an absolute gem to work with. Super polite, professional, and stayed with me while I got my difficult situation handled in a manner that was very beneficial and helpful to me. Could not recommend her more highly!!
Update: if I could give more stars I would! I had another issue that required immediate attention and Tara Schroeder completely rocked it! Highly recommend this organization for everyone and I'll be sure to be a longtime customer!! Thank you again for your hard work, dedication, and support!
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Debra was super helpful and attentive to our insurance needs. Very prompt on returning calls, emails and answering questions. It has been a great experience working with her.
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We’re new to the area and needed homeowners insurance and we used FBC. We worked with Charlie Gutierrez and he was a tremendous help with some of the issues we were having. We’re very grateful for the help from FBC.
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The process was seamless and I get the required coverage at a good rate.
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Fast and efficient service. I will be recommending to family and friends.
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We have had very positive experiences with this team of professionals. In particular, Julie was very responsive to our inquiries and provided us with everything we needed with viable options and favorable quotes. Even after binding the policy, when most others basically just move onto the next, Julie continued to provide excellent customer service with our other questions and requests. Her prompt responses truly shocked us. In an oversaturated market, more often than not it takes multiple follow ups to achieve any type of resolution. Imagine our surprise when our one email was promptly answered and the question was resolved same day! We definitely recommend this team to assist with insurance needs.
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Debra was great. Good quote and fast response. Look forward to doing business with her.
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Got me the correct insurance in about 10 minute. Very quick and professional
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Tara Schroeder | Account Executive Effective and Competent. Tara managed the corrections to my policy effortlessly ...
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Great customer service, with an amazing product!
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Competitive prices and great customer service!!
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Our agent Jason, provided excellent service. My dad was able to save money by switching from his previous provider without compromising his coverage when he switched over to his new coverage. Thank you Jason for your speedy support and excellent service provided.
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Paula was helpful, knowledgeable and provided everything we needed..
She was recommended to us from a good friend.
Its good to have a strong network!
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Tara Schroeder was super helpful. She’s very responsive and professional. Great customer service
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Trina was excellent. Thank You. I will be referring her to my over 1000 agents in the area as well.
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FBC was amazing, specifically Vanita Tauro. My wife and I purchased a new home and Vanita was there every step of the way to help. She was punctual, knowledgeable, and worked through every hour to get you answers. Every question I had she knew the answer to and helped us get amazing home owners and even helped us save $1,000 on car insurance! Highly recommend, call and ask for Vanita Tauro.
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Excellent service from start to finish! Hunter was extremely helpful and responsive throughout the entire process. I received my quotes very quickly, and any questions I had were answered right away through email, messages, and phone calls. Hunter made the whole process smooth and efficient, and I’m very grateful for how easy the process was.
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