Paula is an excellent agent. She listens to your needs, wants, and ensures that tou have affordable coverage.
Trina was amazing to work with! She was effective, timely in her responses and explained things in simple terms!
Excellent service. Everything went smoothly.
Charlen Harper, I thank you for the Awesome, amazing,customer service!!! I called feeling very stressed about a service I requested previously …Immediately talking with you I felt very at ease. I highly recommend FBC… I hope what ever new clients the company receive…I hope they have the pleasure to speak with you!!
It was a pleasure dealing with Tara. She made the process quick, easy and smooth. She was able to deliver exacting what I asked for. I would definitely recommend working with her and FCB Insurance.
Michele Brenner in the service department is great. She responds quickly and is very helpful.
Tara was very professional and friendly. She helped me with all of my needs in a timely manner.
Tara Schroeder was super helpful. She’s very responsive and professional. Great customer service
Wow! Between Tara and Rachan -what a team! Quick, efficient and friendly. Been with FBC since we bought the house, Steady as she goes. 5 stars? In our book-7!
FBC home insurance, especially with Michelle at the helm, has consistently exceeded my expectations. Her unwavering commitment to customer satisfaction shines through in her responsiveness and attentiveness. Over the years, I've entrusted FBC with coverage for multiple properties, including investment properties, and I've always been met with professionalism and reliability. Knowing that Michelle and the FBC team have my back gives me peace of mind, and I wholeheartedly recommend their services to anyone seeking dependable home insurance coverage.
I had a problem with my insurance through my mortgage saying I didn’t have coverage for 6 days, even though I never had a lapse. Denevue and her company respond very quickly to my email and are actively trying to fix the problem.
Thank you to Rachan Darity at FBC- she has the best customer service, and is always prompt, reliable, and professional. She has helped me find the best rates and products for years. I will definitely keep FBC , and Rachan, on my go-to list.
Paula and Tara are amazing ! Been working with FBC Insurance Services for 2 years so far and I am a happy customer. Strongly recommend !
Cory was super helpful with getting us better rate and coverage!
Fast and efficient service. I will be recommending to family and friends.
Darren, Account Executive, was very helpful and assisted me to find the right policy. He took the time to explain each aspect of the policy that I was electing. Highly recommend utilizing their services.
Brian Pena at FBC Insurance Services provided outstanding service for my home insurance. He was professional, thorough, and made the process seamless and stress-free. Highly recommend!
Tara Schroeder was so easy to work with and is so responsive!
Gustavo has been a wonderful help for me and my wife getting us the best coverage and price. I am so thankful for him and I recommend him for anyone trying to get auto coverage!
Amazing customer service!
Beth helped me get my home and auto insurance. She was very knowledgeable and answered all my questions. Especially since I am moving from out of state into SC. FBC was very easy to work with.
Paula was knowledgeable and provided options that were easy to review and compare
Great service .great communication
Dustin Groetsch Made everything pleasant!
If you are looking for fantastic help with your insurance, I strongly recommend Michele Brenner at FBC. She's smart, responsive, and very creative in helping you put together a complete coverage plan!
I obtained home insurance from FBC Services, when purchasing my new home. I called them today, regarding an inquiry and spoke to my agent, Dustin Groetsch. He immediately took charge of my inquiry and responded immediately, providing me immediately with a solution. Dustin went above and beyond to assist me. He’s amiable, knowledgeable and professional. I highly recommend FBC insurance for all your insurance needs. Thank you Dustin, you’re amazing.
Gephry was available and responsive when we needed assistance.
I use FBC for all of my insurance needs, they are professional, and their customer service is top-notch. Michelle is super helpful and always on top of my coverages.