I wanted to give a great review as Dustin really just helped me out. Coming close on my renters insurance renewal, he made the process so smooth and easy. He followed up via phone and email to make sure all was settled. I could tell he genuinely cared that I felt everything was taken care of! Absolutely recommend working with Dustin!
A few years ago Michele Brenner was enlisted to help me update and send policies on a mortgage refi. I kept her email and continued to ask questions as they arose or I needed new policies or updates. Michele never skips a beat... she is stellar at resolving anything I've brought her way quickly and with explanations that avoid back and forth communication. If you have a chance to work with her, you won't be disappointed.
Nice service and good prices
Darren Maloney at FBC Insurance Services provided outstanding service by setting us up with American Integrity insurance. He also has continued to provide stellar support after our insurance was changed over. Kudos to Darren for being awesome at customer satisfaction, would give more stars if possible!
I am moving to SC and need both home owners and auto insurance .Julie made this happen! She is a pleasure to work with!
Thank you Darren Maloney. First time homebuyer here, and the process was super easy, fast and he was so informative about everything Homeowners Insurance for our brand new home. I definitely recommend him for anybody who’s a first time homebuyer or just wants somebody to be patient with them and explain things.
very knowledgeable and easy yo work with plus they saved me $ 500 a year on Ins and I now have Flood Ins also
FBC Insurance Services is WORLD CLASS. Prompt. Professional. Courteous. Give them a call and give them an opportunity to meet your coverage needs.
Excellent service. Everything went smoothly.
The process was seamless and I get the required coverage at a good rate.
This is my second year working with Charlene Harper to secure my homeowners insurance policy she was referred to me by a friend. Charlene takes the time to examine the policy that is best suited for you. She demonstrates integrity in advising you of policy decisions that may have been made in error and makes corrections. As her customer I feel supported and confident that Charlene has my best interest in mind. Thank you Charlene.
Michele was great. She promptly reshopped my policy and helped find me new coverage. Quick correspondence was appreciated.
Cory Leech did a phenomenal job finding us the perfect insurance package for our family! Outstanding customer service! Defiantly could rely on getting back to us with any questions we had as soon as he'd received them. We appreciate your help 🙂
Professional and efficient
I spoke with Tara Schroeder to assist with insurance matters and she was a very sweet lady, she made sure that the issue was resolved prior to hanging up. Thanks Tara!!
Our homeowners insurance is through FBC's office and we are satisfied with the policy. Our agent, Michele Brenner, is highly knowledgeable and will assist in any way she can. I have referred many to her!
Dustin Groetsch Made everything pleasant!
Great customer service and personable agent . Jeff was very helpful getting the insurance policy on our new home done quickly so we could close
Debra was great. Good quote and fast response. Look forward to doing business with her.
Julie Honohan is an amazing agent! She is extremely thorough and very easy to work with. Thank you Julie!
It was a great service and fast.
Luke Nelson has been very helpful in putting into place auto and home insurance for me. He has been knowledgeable and professional as an agent. I will always reach out to him going forward when I have insurance questions.
Luke Nelson did a great job handling my auto and home policies. I found his rates and coverages far superior than what was quoted me from other carriers. He was incredibly knowledgeable about the products and the process and made it super easy. Customer service skills are top-notch. Highly recommend Luke and FBC Insurance for all of your insurance needs.
Charlene Harper always goes over and beyond to help find the best policy for your family. She will do anything and everything she can to help you. She is a great asset to your company.
Rachan was so helpful and explained things clearly. Nice doing business with them
Vanita at FBC Insurance is incredible, and so extremely helpful! My wife and I purchased a new build and are moving to Florida, and Vanita and FBC removed so much stress by finding extremely affordable insurance options for us. Vanita was always responsive, day or night, and was key to us finding the right insurance. I could not recommend her and FBC insurance enough! They are professional, kind, and always on top of it
FBC Home Insurance has a seamless process to acquire competitive rate insurance. Top that with wonderful customer support and you have a winning formula. Recently, Michele Brenner helped me with a situation where my lender sold my mortgage to another company and the new company didn't get the information about FBC for escrow payments. The annoyance of delay in payment almost resulted in a cancellation of my FBC policy. Luckily a quick call and chat with Michele and my policy was re-instated with a successful escrow disbursement from my new lender.
Alissa Sookdeo and Rachan Darity were great in helping price out different insurance options in a very difficult Florida home insurance market. When issues arose, Rachan was able to research and help me resolve a complicated issue We will definitely be using their services again!
Very helpful,answered all my questions and concerns. Friendly staff.
Julie was great. Helpful, met my needs quickly and efficiently.
