Straight to the point they had a job to do and they did it and with out a don't I use them again
Good Morning wanted to say first that Denevue Vaz was very helpful with my situation. She understood what i was going threw and went over and beyond to help me. She excuted to correct my issues with my Insurance. And Assited me with the emails and documents. I was very happy how she corrected everything. Great Person to speak with and she DESERVES 10 Stars.
I had a great experience with Paula. She was very thorough and answered all my questions. She even found a way to make my insurance lower. This was very appreciated.
Debra was very thorough explaning all my options and easy to work with!
Fantastic customer service provided by Rachan Darity!
We’re new to the area and needed homeowners insurance and we used FBC. We worked with Charlie Gutierrez and he was a tremendous help with some of the issues we were having. We’re very grateful for the help from FBC.
Oriana Betancourt provided excellent customer service. She is extremely easy to work with and very prompt in her responses/follow-up. Thank you for all of your assistance!
Charlene was incredibly helpful in adding a new property to my existing insured property. She put in additional time on a holiday to take the steps necessary to get the best policy. So grateful for her support!
Denevue made the process really smooth which I appreciate. Straight to it, got my policy renewed, and the confirmation sent over. She didn't fumble over the phone, she just did what she needed to do and was pleasant while doing it. Great service. You go girl. Thank you.
Great experience working with the team to get set-up for our Florida Home!
Rachan Darity is my contact at FBC Insurance and has always been very helpful and responds quickly to my emails. I highly recommend this company.
Got me the correct insurance in about 10 minute. Very quick and professional
I had the pleasure to be helped by Tara Schroerder very professional and well spoken and her help was perfect. I had been with FBC Insurance for more then 15 years and I can't complain they help me with my policy and try to keep my cost down . Thank you for being with us through hard times.
FBC was amazing, specifically Vanita Tauro. My wife and I purchased a new home and Vanita was there every step of the way to help. She was punctual, knowledgeable, and worked through every hour to get you answers. Every question I had she knew the answer to and helped us get amazing home owners and even helped us save $1,000 on car insurance! Highly recommend, call and ask for Vanita Tauro.
I contacted Julie Honohan for a homeowners quote. She responded quickly, was very knowledgeable and professional. She was also able to save me money. I highly recommend her.
An agent that can help with all insurance needs.
Great! Great! Great! Better is not possible! Thanks a lot!
Excellent communication, friendly and effective service!
Gephry was timely, responsive and knowledgeable.
Julie rocks! Saved me a lot of money and did all the leg work for me.
Michele Brenner in the service department is great. She responds quickly and is very helpful.
Obtained a great insurance rate in a matter of minutes!
Charlene, my insurance agent, is wonderful! She spent a lot of time explaining the different options for home insurance with me. She is very knowledgeable and got my home insurance policy price down significantly. I am very happy!
Great service from FBC Insurance and Jeremy!
Charlene Harper always goes over and beyond to help find the best policy for your family. She will do anything and everything she can to help you. She is a great asset to your company.
I had the pleasure of interacting with Mr. Dymtro Dun, Relationship Manager, on the cancellation of my insurance policy-due to sale, and a refund that was needed to be processed. I was very pleased and satisfied with his level of excellence, customer service, prompt responses and actions to get the job done. Thank you Dymtro!
I recently had to shop for new auto insurance. I reached out to FBC Insurance Services to start the process. The agent, Obson Ibssa, was very helpful and attentive. My insurance would expire on a Monday, but when I contacted him on Friday he was very determined to help me find the best quote available. It was a pleasure working with Obson, even on a late Friday and during the weekend to complete the whole process. Thanks to him, I got a great deal.
We are very happy with the Fast and Reliable, Friendly service offered from our Rep - Oriana Betancourt . - She answers my emails, and concerns very quickly .
We unexpectedly were informed that we were being dropped by our insurance carrier. My husband had been with them for 47 years! Needless to say, we were very nervous looking for a new carrier. Trina had our backs during the whole process and helped us find a new carrier for both our homeowners and automobile coverage. Thank you!
Tara Schroeder | Account Executive Effective and Competent. Tara managed the corrections to my policy effortlessly ...