FBC staff is very Helpful. Thank you.
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It was a pleasure to work with Dustin at FBC Insurance. He was super timely with all his responses and he crafted a policy that worked for our needs. Thank you!
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I received outstanding customer service from FBC Insurance. The representative went above and beyond to provide me with accurate information about a bundle policy which saved me money. I highly recommend using FBC for your insurance needs.
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Trina was excellent. Thank You. I will be referring her to my over 1000 agents in the area as well.
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After speaking to multiple people about an issue with my policy I nearly gave up until I spoke to Tara Schroeder. She made everything easy and fast. I'd give her 10 stars if I could. She's great at what she does!
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Paula provided wonderful, prompt, professional service.
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Paula was knowledgeable and provided options that were easy to review and compare
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My insurance lapsed due to my mortgage company switching and not being notified. Tara from FBC came in and took care of business like no other. She’s the best and I thank you
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Thank you Dustin Groetsch insurance agent for a great customer service and a recommendation of my home insurance policy. Very professional and helpful
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Darren was extremely knowledgeable and also quite personable. I suggest using him as broker for all insurance needs!
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I bought a new house and for the first year the HOI company gave me a lower price, but upon renewal they drastically increased it. I was very worried about my new mortgage payment including property taxes increase too. Patricia E. Gutierrez ...
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My experience with FBC and Gephry Pena was very good. Was happy with quotes and my options to make a choice for the best policy for my new home.
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Very friendly
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Vanita is the best. She deals with our personal and business insurance and I highly recommend her.
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It was a great service and fast.
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Very helpful! Debra did a great job!
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Debra is excellent and extremely knowledgeable!!
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With just matter of a few questions, I had an estimate and insurance. You can not ask for better service. When I had a question Jeff was very knowledge and responded immediately. Thank you.
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Had a great experience with Luke Nelson at FBC Insurance. Wow! I was really overpaying with my previous carrier. Luke compared rates with several carriers and got me the most coverage with least amount of cost. Saving me big money each month or our cars and home. Cannot say enough good things about my experience. Highly recommend!
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Sales Rep. Paula Tannus was very professional and on time in providing me with information which allowed me to make an informed decision.
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This was hands down the best insurance experience I’ve ever had. I was in a bind and needed help right away. Dmytro helped me and not only made the process professional, efficient and simple, but my homeowners insurance premium was cut in half!!! Thank you Dmytro and FBC for making my life easier and saving me tons of money!
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FBC Insurance is the best in the business! The entire team is wonderful to work with and do a fantastic job
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Dmytro was an incredible help to me. I was very anxious during the car-buying process and the car-swapping process in regards to insurance. He gave me quotes quickly which helped me work out budget which helped me buy the car etc. etc.
He was a stable and reasuring presence, responded quickly and checked on me a few times between communications. Dymtro has great follow-up and i really appreciated him.
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Julie was a pleasure to work with!
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Debra was awesome! Very personal and reliable! Excellent communication.
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I received outstanding customer service from Oriana B. She was prompt, professional and responded quickly to my questions. Her attention to detail went above and beyond and was truly appreciated.
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Gephry was available and responsive when we needed assistance.
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I had a great experience. Charlene Harper and as awesome!!
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Dmytro is extraordinary! So many times in today’s world, you cannot find someone responsive and willing to help. He is an absolute standout as a service representative, not only for his company, but in general. Dmytro answered all my questions, phone calls and emails in a very timely and courteous fashion- even when I thought I was annoying him! So very grateful as he made my experience a pleasure. I will work with him again wherever he goes!
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I have been working with Dymtro, he has been absolutely wonderful and could not be happier with all his assistance with my homeowners policy. We stayed in constant contact and he provided excellent communication and assistance! Than you again!!!
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