I was so happy with the level of customer service when shopping around for our homeowners insurance policy, Charlene H. with FBC was not only professional & knowledgeable, She was friendly & compassionate, and took the extra time to answer all of my questions, along with quickly providing us with a policy that suited our needs.
Very helpful with getting me started on my new home.
I had some questions this morning concerning my homeowners insurance policy. Tara Schroeder was very helpful and informative with my concern. She also followed up with an email. Thanks Tara. Mark Rumley
Bryan Pena was very thorough in comparing multiple quotes and provide me with the best rates. Very patient in revising the policy based on my condition changes.
Great service they go above and beyond to get you the right insurance for the best reasonable price.
FBC insurance services is great, all the people I have the chance to meet Tara, Cory, they all very friendly and assisted me in a professional way and very quick to respond back to me. Thank you so much!
Competitive prices and great customer service!!
Patricia was super helpful and thorough in explaining my options for different auto insurance quotes and overall the service was really great
Great service, start to finish
Excellent customer service. Knowledgeable and courteous interaction.
Murphey Rowe at FBC was amazing to work with! He was able to get me a homeowners insurance policy that met the criteria I was looking for at a great price. He was super responsive, quick, and helpful throughout the process. Highly recommend FBC and Murphey.
Extremely helpful and responded in a quick/timely manner every time I reached out.
Gephry was timely, responsive and knowledgeable.
Got a competitive rate and no issues so far. Great doing business with them.
I use this company for my home insurance and they’ve been great. Specifically Luis and Rachan. Very helpful, responsive & solved my issue I had quickly.
Very helpful and professional!
Bryan Pena is amazing to work with!
The company made it easy for members to take care business……..
Great experience and very helpful team.
Gustavo has been a wonderful help for me and my wife getting us the best coverage and price. I am so thankful for him and I recommend him for anyone trying to get auto coverage!
I received outstanding customer service from FBC Insurance. The representative went above and beyond to provide me with accurate information about a bundle policy which saved me money. I highly recommend using FBC for your insurance needs.
Great experience and got us a great rate.
I had the pleasure to be helped by Tara Schroerder very professional and well spoken and her help was perfect. I had been with FBC Insurance for more then 15 years and I can't complain they help me with my policy and try to keep my cost down . Thank you for being with us through hard times.
Ive been with FBC for over 4 years! They are professional, friendly and care about their customers. I highly recommend them. I have been dealing with Michele Brenner for my Insurance policies. She’s very friendly and professional as well and found what was best for me .
Excellent, Fast, and Informative service. They helped us make our decision as painless as possible!
Great service .great communication
Great experience renewing my homeowners policy and shopping my auto policy with a $700 annual saving.
Gustavo Flores has been extremely helpful with keeping my flood insurance current. I wasn’t aware it had expired, and thanks to his quick response to my billing inquiry he could pay it for me within the company’s grace period.
He is very pleasant and a pleasure to work with.
Tara Schroeder | Account Executive Effective and Competent. Tara managed the corrections to my policy effortlessly ...