Very professional and responsive!
HIGHLY recommend FBC Home Insurance Services and Erick Wicker! He made the process super easy and was also available if I had questions. Thanks, Erick!
Darren was extremely knowledgeable and also quite personable. I suggest using him as broker for all insurance needs!
I received a second text from my mortgage company on Dec. 5th. They have not received proof of hazard insurance document page. I left a message with Michele in early October, asked her to take care of it please. Well I called yesterday and Tara answered the phone and updated me on everything and said she would take care of it. Tara sent me confirmation of everything with an email. She was so efficient, and pleasant. Thank you Tara Schroeder, your confidence in yourself gave me confidence in you.
Great place with great customer service. Oriana helped me get set up with everything I needed. She was very quick with information and details. Thank you so much for all your help. If you need insurance this is the place to call. They will get you taken care of and make sure all your needs are met.
Competitive prices and great customer service!!
Had a great experience with Luke Nelson at FBC Insurance. Wow! I was really overpaying with my previous carrier. Luke compared rates with several carriers and got me the most coverage with least amount of cost. Saving me big money each month or our cars and home. Cannot say enough good things about my experience. Highly recommend!
Great working with the folks here.
Briana and Evelyn were very helpful and responded in a timely manner.
I’ve been working with Michelle Brenner and there wasn’t a time that I emailed her or had a question where she didn’t get back to me. Prompt and quick as well as letting me know what my options were. I wish all sales were as easy as she makes them. Highly recommend Michelle at FBC Home Ins.
Rachan was so helpful and explained things clearly. Nice doing business with them
FBC staff is very Helpful. Thank you.
Gephry was available and responsive when we needed assistance.
Bryan Pena was very thorough in comparing multiple quotes and provide me with the best rates. Very patient in revising the policy based on my condition changes.
In this current world of minimal customer service and the insurance turmoil in Florida, I have found Tara Schroeder very helpful, professional, and personable. She has always followed through with all of my questions, getting all of my insurance policies into a good place. Thanks bunches, Tara! Carol D'Angelo
Great service, they saved me over $300/month, yes that's right, over $3,600 a year on my previous company. Same coverage, different company, better customer service. Highly recommended.
I recently had the pleasure of working with Luis Soto Garcia for my home insurance needs, and I must say, I am thoroughly impressed! From the start, Luis Soto Garcia demonstrated exceptional professionalism, knowledge, and patience, making the entire process smooth and stress-free. What stood out the most was Luis Soto Garcia's ability to clearly explain the various options and coverage details, ensuring I had a solid understanding of what I was getting. Furthermore, he took the time to listen to my specific needs and concerns, tailoring a policy that suited my situation perfectly. I highly recommend Luis Soto Garcia to anyone looking for a reliable, friendly, and attentive home insurance agent.
Ive been with FBC for over 4 years! They are professional, friendly and care about their customers. I highly recommend them. I have been dealing with Michele Brenner for my Insurance policies. She’s very friendly and professional as well and found what was best for me .
I have had the most wonderful person who has helped me so much I could never thank her enough! Her name is Patricia Gutierrez.. I am elderly and disabled and she helps me by staying in touch with me to remind me of what I need to do and she has gone above and beyond to help me. She is so kind to me. She is patient. She has wonderful qualities and you need her!!! Thank you Patricia! many many times-thank you
We are very happy with the Fast and Reliable, Friendly service offered from our Rep - Oriana Betancourt . - She answers my emails, and concerns very quickly .
Dustin Groetsch was helpful with my auto policy renewal. He returned my call on a Friday afternoon near closing time and made me feel as if I was calling early on Monday. He answered all of my questions thoroughly taking his time and not acting as if I was bothering him. Dustin was great!!!
Charlene was amazing at helping us obtain the correct amount of insurance we needed for our home. She was patient, kind, professional and very knowledgeable.
Got a competitive rate and no issues so far. Great doing business with them.
MUY AGRADECIDA CON LA SRA. PATRICIA ELENA GUTIERREZ, PUDO AYUDARME CON PRONTITUD Y CON UNA EXCELENTE CALIDAD DE SERVICIO, ES LA MEJOR 🙂 TODOS DEBERIAN SEGUIR SU EJEMPLO. MIL GRACIAS DE VERDAD SRA. PATRICIA 🙂
Very Professional LLC and dedicated to their clients. Knowledgeable in their field and sincere in their line of business. Affordable rates and great discounts. Will recommend everyone to go for all mortgage issues and other related matters. Thanks TEAM for helping me secure my new FRESH HOME 🥰🥰🥰.
Lori was excellent to work with! She was very patient and kind and ran multiple scenarios for us and helped us navigate home owners insurance. Lori also was excellent at communicating with us in a timely fashion.
FBC was super friendly, fast and helped me save ALOT of money on home and auto insurance. I highly recommend giving them a call. I have already referred several family members. Thank you!!
My mortgage broker had reached FBC for a new build. Bryan contacted and provided different quotes with multiple companies. Bryan was quick and got us an affordable rate.
Easy to work with and saved me money on my home insurance after prior policy went up 70% this year. Rachan was very helpful.
