Vanita and her team are the best.
Highly recommend them for all your insurance needs.
Evelyn was absolutely amazing—so friendly and helpful! I can’t wait to work with her company for our other properties. We’re so happy to have discovered FBC Insurance Services!
I had the pleasure of interacting with Tara Schroeder at FBC Home Insurance Services yesterday. While the circumstances were unfortunate, having to report damages to my home from a recent storm, her professionalism and friendly demeanor really made the best out of a bad situation. I have received services from FBC for all of my insurance needs for the past year and have had a great experience with every interaction. I highly recommend FBC because of team members like Tara.
I wanted to give a great review as Dustin really just helped me out. Coming close on my renters insurance renewal, he made the process so smooth and easy. He followed up via phone and email to make sure all was settled. I could tell he genuinely cared that I felt everything was taken care of! Absolutely recommend working with Dustin!
Paula was great and very helpful and on top of it with multiple quotes great personality
Enjoyed working with Julie at FBC Insurance. She was very knowledgeable and addressed all of our questions regarding home and flood insurance. Very responsive with call backs as well. Highly recommend Julie!
I worked with Dustin Groetsch at FBC Insurance to find a lower cost home insurance. He was responsive and found a policy to fit my needs. He was helpful, communicative and very pleasant. He is clearly a professional who cares for his customers.
Debra was very thorough explaning all my options and easy to work with!
Tara Schroeder | Account Executive Effective and Competent. Tara managed the corrections to my policy effortlessly ...
We were so happy with the friendly, professional and caring service. Great communication as to our options. Terrific follow-up as well. We would definitely recommend
Beth Turner was very professional, highly responsive and very accommodating during the whole policy application-approval process.
FBC insurance services has been really helpful with my home insurance. Dustin Groetsch was great and super helpful. He found me a great rate for my new policy. He explained the policy very well to me and was very prompt with everything. Thank you.
We have had very positive experiences with this team of professionals. In particular, Julie was very responsive to our inquiries and provided us with everything we needed with viable options and favorable quotes. Even after binding the policy, when most others basically just move onto the next, Julie continued to provide excellent customer service with our other questions and requests. Her prompt responses truly shocked us. In an oversaturated market, more often than not it takes multiple follow ups to achieve any type of resolution. Imagine our surprise when our one email was promptly answered and the question was resolved same day! We definitely recommend this team to assist with insurance needs.
I had some questions around my flood insurance which I needed a quick turnaround, and Tara Schroeder was able to give me a quick call back and resolve the issue immediately. Kudos to her!
Thank you so much for the great service provided by Oriana Betancourt with universal home insurance. She always provides great reminders on policy renewal and due dates for premium. That really helps out on my scheduling and calendar planning. Thank you again for your great service and great policy!
Darren Maloney at FBC Insurance Services provided outstanding service by setting us up with American Integrity insurance. He also has continued to provide stellar support after our insurance was changed over. Kudos to Darren for being awesome at customer satisfaction, would give more stars if possible!
Very understanding and knowledgeable
Charlene Harper provided exceptional service by explaining all my coverage options and their claim process; all while providing excellent customer service. Charlene was professional, responsive and extremely helpful.
MUY AGRADECIDA CON LA SRA. PATRICIA ELENA GUTIERREZ, PUDO AYUDARME CON PRONTITUD Y CON UNA EXCELENTE CALIDAD DE SERVICIO, ES LA MEJOR 🙂 TODOS DEBERIAN SEGUIR SU EJEMPLO. MIL GRACIAS DE VERDAD SRA. PATRICIA 🙂
Oriana Betancourt provided excellent customer service. She is extremely easy to work with and very prompt in her responses/follow-up. Thank you for all of your assistance!
Excellent communication, friendly and effective service!
The entire team is so so GREAT TO WORK WITH. SUPERIOR . I could not had a better group of total PROFESSIONAL'S. They are the ABSOLUTELY MARVELLOUS.
Our home insurance renewal came up and I worked with Rachan Darity shop around and reprice the quotes. Service was excellent, Rachan was super helpful and very responsive getting the right policy in place. Thank you for all your help.
After speaking to multiple people about an issue with my policy I nearly gave up until I spoke to Tara Schroeder. She made everything easy and fast. I'd give her 10 stars if I could. She's great at what she does!
Great services. Debra was easily accessible and very swift in communicating with us and getting our insurance needs met.
Vanita Tauro is a great professional and helped us to get good insurances with good coverages.
Excellent service. Everything went smoothly.
Glae tried very hard to find me the best insurance rates. She was very knowledgable, dedicated, and kind. I would be very happy to work with her again.
