Debra McCann is very knowledgeable and it’s pleasure to do business with her.
Lori was excellent to work with! She was very patient and kind and ran multiple scenarios for us and helped us navigate home owners insurance. Lori also was excellent at communicating with us in a timely fashion.
FBC home insurance, especially with Michelle at the helm, has consistently exceeded my expectations. Her unwavering commitment to customer satisfaction shines through in her responsiveness and attentiveness. Over the years, I've entrusted FBC with coverage for multiple properties, including investment properties, and I've always been met with professionalism and reliability. Knowing that Michelle and the FBC team have my back gives me peace of mind, and I wholeheartedly recommend their services to anyone seeking dependable home insurance coverage.
Thank you Darren Maloney. First time homebuyer here, and the process was super easy, fast and he was so informative about everything Homeowners Insurance for our brand new home. I definitely recommend him for anybody who’s a first time homebuyer or just wants somebody to be patient with them and explain things.
Had a great experience with Luke Nelson at FBC Insurance. Wow! I was really overpaying with my previous carrier. Luke compared rates with several carriers and got me the most coverage with least amount of cost. Saving me big money each month or our cars and home. Cannot say enough good things about my experience. Highly recommend!
Tara Schroeder | Account Executive Effective and Competent. Tara managed the corrections to my policy effortlessly ...
Tara Schroeder and Darren Maloney with FBC Insurance Services were very helpful regarding insurance quotes and coverage. They both provided very quick updates throughout the process. Great customer service.
Charlene Harper always goes over and beyond to help find the best policy for your family. She will do anything and everything she can to help you. She is a great asset to your company.
Great service they go above and beyond to get you the right insurance for the best reasonable price.
I had bought a new car and needed to update my auto policy. My normal agent was on vacation, so I called their main line and spoke to Tara Schroeder. Tara was super friendly and pleasant to speak with. She helped me update my policy and all took less than 10 minutes! Great service! 🙂
Jared Cole was and has been so great to work with! He always gets back to you quickly and we saved hundreds going with Jared. So pleasant to work with. Thank you Jared keep up the great work!!!
Quick and to the point. Thank you.
Debra McCann was amazing.
I've had the pleasure of working with Gustavo Flores and I can't recommend him highly enough. He's been genuinely committed to finding me the best affordable coverage to suit my needs. Whether I had a quick question or have needed assistance exploring my options, he's always responsive, knowledgeable, friendly and patient exploring my options. I'm grateful to have an agent I can truly trust and rely on. If you are looking for someone who puts your interest first and delivers exceptional services, Gustavo Flores is the one! Thanks so much!
I’ve been very pleased with Jeremy and Michele who have both assisted myself in insurance quotes, policy cancellations. They took care of everything and did so promptly. Definitely recommended
Customer Service focused agency! It’s hard to find that these days. I appreciated working withTara, my account executive, to find excellent coverage and affordable rates. Thank you FBC!!
With just matter of a few questions, I had an estimate and insurance. You can not ask for better service. When I had a question Jeff was very knowledge and responded immediately. Thank you.
Dustin Groetsch Made everything pleasant!
Brian Pena at FBC Insurance Services provided outstanding service for my home insurance. He was professional, thorough, and made the process seamless and stress-free. Highly recommend!
Beth Turner was very professional, highly responsive and very accommodating during the whole policy application-approval process.
Obie has been an absolute pleasure to work with. Great customer service, pricing and education on the insurance policies. Very content!!!
Great service, start to finish
I purchased my first home last year and I have to say that I received stellar customer service from this company. Paula went through every line of my initial policy with me and answered all of my questions. I am up for renewal and reached out to see if I could get a better rate. Rachan was able to get a couple of quotes where the premium was slightly lower. However, I would not have the same coverage as my current policy. I like to save money as much as the next person but it was not worth changing. I am actually glad because I am happy with what I have. Would definitely recommend this company for your home owners policy.
I had a great experience. Charlene Harper and as awesome!!
Excelent services by Oriana and staff thanks so Much.
Very professional and customer oriented. Great service!
Great customer service and great rates!
Great customer service and personable agent . Jeff was very helpful getting the insurance policy on our new home done quickly so we could close
Cory was super helpful with getting us better rate and coverage!
