Loved the customer service and professionalism of Paula Tannus, your representative.
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My husband and I recently worked with Darren M. At FBC and we are more than happy working with Darren. He is always SO responsive and doesn’t pass his clients along to others for them to work on. He is amazing. Great service.
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I use FBC for all of my personal and commercial insurance needs. Oriana Betancourt is hands down the best rep out there! If you have an insurance question/concern, she will get it done in record time at a reasonable price!
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The information that was provided was clear and the service provider was friendly, professional, and very helpful!
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Professional and efficient
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I had pleasure of working with Erick Wicker. He was pleasant, well informed, very professional and he went out of his way to make sure that all my needs were met. I highly recommend working with this gentleman. He will make sure you have all the facts so you can .are an educated choice when it comes to your insurance needs.
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Cory in the Orlando office was great! He was able to get us a good price on our home insurance and saved us a lot on our Auto coverage! Can't Thank him enough!
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Wow! Between Tara and Rachan -what a team! Quick, efficient and friendly. Been with FBC since we bought the house, Steady as she goes. 5 stars? In our book-7!
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Very Professional LLC and dedicated to their clients. Knowledgeable in their field and sincere in their line of business. Affordable rates and great discounts. Will recommend everyone to go for all mortgage issues and other related matters. Thanks TEAM for helping me secure my new FRESH HOME 🥰🥰🥰.
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Dustin Groetsch was so quick and efficient with finding me better quotes at a cheaper rate! He helped me save over $700 with better coverage. Dustin was very responsive and helpful through the process. I appreciate all his help!!!
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Bryan was awesome and very funny. I love working with him on my new house.
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Bryan Pena is excellent and very helpful with our insurance needs.Thank you
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Excellent service . They are very professional, and solve my needs very easily .
Thank you Dustin and Murphey always .
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Paula and Tara are amazing ! Been working with FBC Insurance Services for 2 years so far and I am a happy customer. Strongly recommend !
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"I can't recommend Oriana Bentacourt enough for commercial insurance policies! Her expertise, attention to detail, and commitment to finding the best coverage for my business were outstanding. She made the process seamless, answered all my questions with patience and clarity, and truly had my best interests at heart. If you're looking for an insurance agent who is knowledgeable, professional, and genuinely cares about her clients, Oriana is the one to trust. Five stars all the way!"
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Quick, simple and clear will be the best way to describe the help that I have from Dustin Groetsch one of the team members at the costumer service, Dustin took care of everything pretty much, a really knowledgeable representative, I highly recommend FBC as insurance company.
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Rachan Darity has been very helpful, very nice and prompt with answering questions. I highly recommend her as your insurance agent.
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FBC contacted me during my purchase of a new home. They made purchasing homeowners insurance extremely easy. They took information and gave me a quote in a very short period of time. I would recommend FBC to anyone who is searching for homeowners insurance.
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I worked with Dustin Groetsch at FBC Insurance to find a lower cost home insurance. He was responsive and found a policy to fit my needs. He was helpful, communicative and very pleasant. He is clearly a professional who cares for his customers.
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Great experience renewing my homeowners policy and shopping my auto policy with a $700 annual saving.
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Gephry is an amazing insurance agent. He is quick to answer any questions you may have and always available to help you. Most competitive rates in the market. Hands down, the best agency I've ever dealt with so far.
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Trina M was so responsive, patient and knowledgeable. She even helped me to unpack the mystery of a missing policy from another carrier. I highly recommend trusting her to help you secure the best coverage and pricing for your insurance needs.
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I have the pleasure of being assisted by Rachan when I was looking to lower my homeowners insurance premium. No words can express what a valuable employee Rachan is. She went above and beyond to help me. She is highly qualified, compassionate, helpful, and professional. My Hope Is that her employer realises how valuable she is and reward her for her extraordinary skill set.
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Patricia was super helpful and thorough in explaining my options for different auto insurance quotes and overall the service was really great
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Excellent
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We had a bit of a complicated situation with our flood insurance that required a bit of back and forth with FBC to get it straight. Dmytro was our FBC person that gave us good information in a timely manner and went to bat for us with the underwriter. We couldn't be happier with our experience with Dmytro.
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I would definitely recommend Michele Brenner, she made sure to deal with my coverage re-instatement very swiftly and informed me back immediately
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I recently had the pleasure of working with Dmytro at FBC Insurance Services, and I can honestly say he provides a level of service that is rare to find today.
Dmytro is incredibly patient and never rushes the process. He takes his time to ensure every detail is handled with care, demonstrating a level of attention to detail that gave me total confidence in my coverage. What truly sets him apart, however, is his empathy. He genuinely puts himself in your shoes and puts a lot of thought into his customers, making you feel heard and understood rather than just like another policy number.
He is the definition of professional and consistently goes above and beyond. If you are looking for an insurance agent who genuinely cares about your well-being and treats your situation with the utmost thoughtfulness, I highly recommend Dmytro. Thank you for the outstanding experience!
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Debra McCann is very knowledgeable and it’s pleasure to do business with her.
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Very professional and customer oriented. Great service!
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