Trina's professionalism, attention to detail, and how she truly cares for looking out for best interest of the insured. Had someone offer a lower quote but when Trina pointed out that it didn't cover potential risk, it opened my eyes to understanding cheap quotes have a lot of risk, you would need a trusted professional to break down the value. Count on Trina and John!
Simple and easy....thank you!!
Gephry was available and responsive when we needed assistance.
Dustin did a great job handling our home policy. I found his demeanor and expertise to be very helpful! . He was incredibly knowledgeable and his process made it super easy. Customer service skills are top-notch. We highly recommend Dustin and FBC Insurance for all of your insurance needs. Thank you Dustin!
Alissa Sookdeo and Rachan Darity were great in helping price out different insurance options in a very difficult Florida home insurance market. When issues arose, Rachan was able to research and help me resolve a complicated issue We will definitely be using their services again!
Charlene, my insurance agent, is wonderful! She spent a lot of time explaining the different options for home insurance with me. She is very knowledgeable and got my home insurance policy price down significantly. I am very happy!
In this current world of minimal customer service and the insurance turmoil in Florida, I have found Tara Schroeder very helpful, professional, and personable. She has always followed through with all of my questions, getting all of my insurance policies into a good place. Thanks bunches, Tara! Carol D'Angelo
We are very happy with the Fast and Reliable, Friendly service offered from our Rep - Oriana Betancourt . - She answers my emails, and concerns very quickly .
Debra is excellent and extremely knowledgeable!!
Gustavo has been a wonderful help for me and my wife getting us the best coverage and price. I am so thankful for him and I recommend him for anyone trying to get auto coverage!
Bryan Pena at FBC Insurance Services was a big help when looking for home insurance and automobile coverage. He worked to find the lowest prices available. Thanks Brian!
I bought a new house and for the first year the HOI company gave me a lower price, but upon renewal they drastically increased it. I was very worried about my new mortgage payment including property taxes increase too. Patricia E. Gutierrez ...
Good service. Did everything I needed. Very helpful.
Absolutely stellar service from Kyle! 🌟 From the moment I called, he was friendly, professional, and incredibly knowledgeable. He answered all my questions with patience and made the whole process smooth and stress-free. It’s rare to find someone who genuinely cares—Kyle truly went above and beyond. Thanks, tremendous thanks for your help Kyle P!!
Charlene did a great job explaining our insurance options, it was a pleasure working with her!!!
Jared Cole was and has been so great to work with! He always gets back to you quickly and we saved hundreds going with Jared. So pleasant to work with. Thank you Jared keep up the great work!!!
Great experience renewing my homeowners policy and shopping my auto policy with a $700 annual saving.
Excellent service, very professional, and they found my best option for my insurance needs.
After speaking to multiple people about an issue with my policy I nearly gave up until I spoke to Tara Schroeder. She made everything easy and fast. I'd give her 10 stars if I could. She's great at what she does!
Julie came highly recommended from my sister. Julie was great to work with. She helped us make the right decisions for insurance coverage on our new home. When I wanted to insure the house for more than what was necessary she patiently explained why it was not prudent to do so. She also recommended a company to get other coverage that she did not have. I would highly recommend Julie and FBC Insurance Services.
Paula has always been so helpful and responsive. She answers the phone right away and we are able to talk to her about need or concerns. I would highly recommend this company based on my experience dealing with her. My sister also used them and her house was in the path of a hurricane, everything was replaced that needed to be. She was so grateful that it was like that, because there are so many sad stories about insurance companies not coming through when it is really needed.
If you are looking for fantastic help with your insurance, I strongly recommend Michele Brenner at FBC. She's smart, responsive, and very creative in helping you put together a complete coverage plan!
Michele Brenner is amazing! She was able to get us a quote within hours, explained all our options and got us a new insurance policy within hours. The process was so simple and easy. Michele was professional and speedy. She was on top of our requests and needs!!
Nice service and good prices
Charlene Harper was extremely professional for my needs of home insurance. Thanks so much for sharing your experience. Extremely professional and easy to work with. Looking forward to working with you again.
Such great service. I am a very happy customer.
Gephry found us great rates, and made the whole process so simple! Thank you!
Vanita and her team are the best.
Highly recommend them for all your insurance needs.
Sara Rose was such a pleasure to work with. She was quick to send the documents I needed for my account and take care of my issue. Way to go Progressive:
