It was a pleasure to work with Dustin at FBC Insurance. He was super timely with all his responses and he crafted a policy that worked for our needs. Thank you!
FBC was super friendly, fast and helped me save ALOT of money on home and auto insurance. I highly recommend giving them a call. I have already referred several family members. Thank you!!
My experience has been most positive and stress free. My agent Charlene is very knowledgeable and patient. I love working with her.
We had a fantastic experience working with Obson from FBC Insurance Services. He was professional, knowledgeable, and took the time to understand our needs. His clear explanations and personalized approach helped us secure the right coverage for our homeowner, flood, and golf cart insurance. We felt confident in his recommendations, and his exceptional customer service made the whole process easy and stress-free. Highly recommend!
A few years ago Michele Brenner was enlisted to help me update and send policies on a mortgage refi. I kept her email and continued to ask questions as they arose or I needed new policies or updates. Michele never skips a beat... she is stellar at resolving anything I've brought her way quickly and with explanations that avoid back and forth communication. If you have a chance to work with her, you won't be disappointed.
Great service, start to finish
My experience with FBC Home Insurance has been great. Tara Schroeder work quickly and efficiently on my request for additional discounts on my policy. I updated my policy, reflecting my alarm certificate, and within an hour my policy had been updated. Thank you Tara.
Good service. Did everything I needed. Very helpful.
I would like to give a big Kudo to Charlene Harper who assisted me with a problem with my home insurance policy. She worked diligently with me and others within FBC to ensure my mortgage insurance policy would not lapse. She kept me informed every step of the way. She was also very friendly and easy to understand throughout the process. Ms. Harper is definitely an asset to your company.
Charlene Harper was extremely professional for my needs of home insurance. Thanks so much for sharing your experience. Extremely professional and easy to work with. Looking forward to working with you again.
Julie H. helped get me better coverages on home and auto at cheaper rates. I saved $700 on home and reduced hurricane deductible to 1% and $600 on auto per year. I live in FL so this is a true savings!
Brian Pena at FBC Insurance Services provided outstanding service for my home insurance. He was professional, thorough, and made the process seamless and stress-free. Highly recommend!
Tara Schroeder was very helpful getting my homeowners insurance reinstated after being out of the country and missing my deadline. So grateful!
I received outstanding customer service from FBC Insurance. The representative went above and beyond to provide me with accurate information about a bundle policy which saved me money. I highly recommend using FBC for your insurance needs.
Paula was just great. Professional and very couteous
Easy to work with and saved me money on my home insurance after prior policy went up 70% this year. Rachan was very helpful.
I was so happy with the level of customer service when shopping around for our homeowners insurance policy, Charlene H. with FBC was not only professional & knowledgeable, She was friendly & compassionate, and took the extra time to answer all of my questions, along with quickly providing us with a policy that suited our needs.
Debra was always available and was a pleasure to work with. Whenever I had a question she answered within a day. Made a stressful procedure, buying a home, less stressful. Thank you
Debra was very thorough explaning all my options and easy to work with!
It was a great service and fast.
FBC insurance did a great job helping me save as much money as I could on my auto insurance during the renewal period. With the constant rising costs of insurance, it's great to know you have an agent that is there to help you save as much as you can without having to slash your coverages. Thank you so much Jeremy Whaley and Michele Brenner. I appreciate your excellent service levels!
I was skeptical about using FBC because of not knowing anything about the company. However, after Bryan reached out to me, and patiently awaited my response, I could not have wished for a more professional and helpful person to meet my insurance needs! I now consider him a trusted friend, and not because he put up with my small talk about baseball batting averages!!! I will recommend Mr. Pena to all I come in contact!!! Danny B
Charlene was very informative and helpful.
FBC insurance services is great, all the people I have the chance to meet Tara, Cory, they all very friendly and assisted me in a professional way and very quick to respond back to me. Thank you so much!
Quick response and explanation of terms
Our experience working with Charlene has been nothing short of amazing. She went line-by-line through our policy options and explained everything to us so we could make an informed decision about our policy. Thank you, Charlene and FBC Insurance!
Great company to work with! Trey Adams is very knowledgeable and quick to respond to my questions!
I recently had a problem where I missed signing a form for home insurance and I received a bill after I thought everything was paid for. I called FBC and spoke to Rachan Darity. Even though it was close to 5 pm, she looked at my account and figured out the problem and called me back. She sent me the form to be signed, I signed it, and she took care of getting the bill fixed. She gave such quick service! I am very impressed with her taking care of this matter for me so fast!
Julie Honohan was amazing to work with! She worked very hard and fast to get me set up on my insurance plan and was extremely professional. She is an absolute pleasure to work with. Thank you Julie!
