Trina was great, efficient and very informative. She made the whole process easy.
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Very upfront and trustworthy people to deal with and definitely felt i was taken care of !
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Extremely patient, supportive and informative. Customer friendly and does everything possible to meet the customer needs. Outstanding customer service!
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It was a pleasure dealing with Tara. She made the process quick, easy and smooth. She was able to deliver exacting what I asked for. I would definitely recommend working with her and FCB Insurance.
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Bryan was very helpful and the rates were very good.
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Vanita is the best. She deals with our personal and business insurance and I highly recommend her.
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I had a great experience with Paula. She was very thorough and answered all my questions. She even found a way to make my insurance lower. This was very appreciated.
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excellent customer services thank you
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Excellent service . They are very professional, and solve my needs very easily .
Thank you Dustin and Murphey always .
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Excellent customer service. Exceptional agent.
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Bryan Pena was very thorough in comparing multiple quotes and provide me with the best rates. Very patient in revising the policy based on my condition changes.
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My home insurance was set to go up a significant amount this year. I contacted FBC to see what I could do. Dustin Groetsch was great. He was quick and responsive, and provided me a few options to adjust my quote; saving me a few hundred dollars. I would recommend FBC if you are looking around for home insurance!
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Excellent communications and emphasis on customer service as well as finding us a low rate
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Vanita at FBC Insurance is incredible, and so extremely helpful! My wife and I purchased a new build and are moving to Florida, and Vanita and FBC removed so much stress by finding extremely affordable insurance options for us. Vanita was always responsive, day or night, and was key to us finding the right insurance. I could not recommend her and FBC insurance enough! They are professional, kind, and always on top of it
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It was easy! Great experience!
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My husband and I moved to the area from out of state and Darren made the process of finding the right insurance coverage for our new home and cars so much easier. I wasn't sure how much coverage we'd need in an area that sees tropical storms, and he was able to guide me through the options and pick the right plan. A pleasure to work with. Highly recommend.
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This is my second year working with Charlene Harper to secure my homeowners insurance policy she was referred to me by a friend. Charlene takes the time to examine the policy that is best suited for you. She demonstrates integrity in advising you of policy decisions that may have been made in error and makes corrections. As her customer I feel supported and confident that Charlene has my best interest in mind. Thank you Charlene.
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I was in contact with Debra and she was very helpful and knowledgeable.
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Thanks 🙏🏻
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Very easy and quick! Numbers were great and I am happy with the results.
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Loved the customer service and professionalism of Paula Tannus, your representative.
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I have worked with Charlene and Darren and they have been very helpful and it was pleasure working with both of them.
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Vanita and her team are the best.
Highly recommend them for all your insurance needs.
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Evelyn was absolutely amazing—so friendly and helpful! I can’t wait to work with her company for our other properties. We’re so happy to have discovered FBC Insurance Services!
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Debra has been helpful with our transition from Iowa to Florida. She helped us get home and vehicle insurance when we needed it. She provided multiple options that we could choose from and knew what insurance we needed for the area that we moved to. We spoke many times asking for clarification before we chose the plans that worked best for us. Debra has been great help.
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Easy to work with and saved me money on my home insurance after prior policy went up 70% this year. Rachan was very helpful.
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Worked with Darren M. for our Home & Flood Insurance. He was responsive, got an immediate quote at a fair rate, and was kind. I would definitely recommend to family & friends.
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Very understanding and knowledgeable
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Charlen Harper, I thank you for the Awesome, amazing,customer service!!! I called feeling very stressed about a service I requested previously …Immediately talking with you I felt very at ease. I highly recommend FBC… I hope what ever new clients the company receive…I hope they have the pleasure to speak with you!!
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Tara Schroeder and Darren Maloney with FBC Insurance Services were very helpful regarding insurance quotes and coverage. They both provided very quick updates throughout the process. Great customer service.
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