Very knowledgeable and very informative on all of my concerns and questions and help get me the right policy that fit best for our family.
The experience was smooth and easy and at a good rates.
In this current world of minimal customer service and the insurance turmoil in Florida, I have found Tara Schroeder very helpful, professional, and personable. She has always followed through with all of my questions, getting all of my insurance policies into a good place. Thanks bunches, Tara! Carol D'Angelo
Charlene was incredibly helpful in adding a new property to my existing insured property. She put in additional time on a holiday to take the steps necessary to get the best policy. So grateful for her support!
Julie Honohan is an amazing agent! She is extremely thorough and very easy to work with. Thank you Julie!
Brian Pena at FBC Insurance Services provided outstanding service for my home insurance. He was professional, thorough, and made the process seamless and stress-free. Highly recommend!
Charlene Harper, Michele Brenner and staff have been very helpful and efficient in getting back to us whenever we have questions or concerns. Very pleased!!
Thank you so much for the great service provided by Oriana Betancourt with universal home insurance. She always provides great reminders on policy renewal and due dates for premium. That really helps out on my scheduling and calendar planning. Thank you again for your great service and great policy!
I have the pleasure of being assisted by Rachan when I was looking to lower my homeowners insurance premium. No words can express what a valuable employee Rachan is. She went above and beyond to help me. She is highly qualified, compassionate, helpful, and professional. My Hope Is that her employer realises how valuable she is and reward her for her extraordinary skill set.
Great experience and very helpful team.
Darren was extremely knowledgeable and also quite personable. I suggest using him as broker for all insurance needs!
Charlen Harper, I thank you for the Awesome, amazing,customer service!!! I called feeling very stressed about a service I requested previously …Immediately talking with you I felt very at ease. I highly recommend FBC… I hope what ever new clients the company receive…I hope they have the pleasure to speak with you!!
Debra was always available and was a pleasure to work with. Whenever I had a question she answered within a day. Made a stressful procedure, buying a home, less stressful. Thank you
An amazing experience. The worse time to be looking for home owners insurance - the quotes we received were horrifying. Then we spoke to FBC Insurance and immediately we had a quote for great coverage at an affordable rate. The process was so easy!! They were so easy to work with.
Michele Brenner is amazing! She was able to get us a quote within hours, explained all our options and got us a new insurance policy within hours. The process was so simple and easy. Michele was professional and speedy. She was on top of our requests and needs!!
Amazing customer service!
Such great service. I am a very happy customer.
Paula is an excellent agent. She listens to your needs, wants, and ensures that tou have affordable coverage.
MUY AGRADECIDA CON LA SRA. PATRICIA ELENA GUTIERREZ, PUDO AYUDARME CON PRONTITUD Y CON UNA EXCELENTE CALIDAD DE SERVICIO, ES LA MEJOR 🙂 TODOS DEBERIAN SEGUIR SU EJEMPLO. MIL GRACIAS DE VERDAD SRA. PATRICIA 🙂
HIGHLY recommend FBC Home Insurance Services and Erick Wicker! He made the process super easy and was also available if I had questions. Thanks, Erick!
I wanted to give a great review as Dustin really just helped me out. Coming close on my renters insurance renewal, he made the process so smooth and easy. He followed up via phone and email to make sure all was settled. I could tell he genuinely cared that I felt everything was taken care of! Absolutely recommend working with Dustin!
Great customer service and personable agent . Jeff was very helpful getting the insurance policy on our new home done quickly so we could close
Gephry was the hero in this story. After having a horrible experience with a competitor, I called up Gephry and he was beyond professional, knowledgeable and got us a policy without any issue at all. I will recommend Gephry over and over again. 10/10. His customer service and timeliness is unmatched.
Tara was very professional and friendly. She helped me with all of my needs in a timely manner.
With just matter of a few questions, I had an estimate and insurance. You can not ask for better service. When I had a question Jeff was very knowledge and responded immediately. Thank you.
Debra has been excellent to work with and very responsive
Debra was very thorough explaning all my options and easy to work with!
Customer Service focused agency! It’s hard to find that these days. I appreciated working withTara, my account executive, to find excellent coverage and affordable rates. Thank you FBC!!
Julie Honohan was amazing to work with! She worked very hard and fast to get me set up on my insurance plan and was extremely professional. She is an absolute pleasure to work with. Thank you Julie!
I have had the most wonderful person who has helped me so much I could never thank her enough! Her name is Patricia Gutierrez.. I am elderly and disabled and she helps me by staying in touch with me to remind me of what I need to do and she has gone above and beyond to help me. She is so kind to me. She is patient. She has wonderful qualities and you need her!!! Thank you Patricia! many many times-thank you
