ANGEL
Very efficient and professional - get the job done!
6/24/2023
Fenix
Obtained a great insurance rate in a matter of minutes!
5/21/2023
Phuong
I just renewed my Homeowners insurance and was able to speak to a person. Michele Brenner was very responsive and fulfilled my request in a timely manner. Thank you Michele.
8/01/2023
Andre
FBC home insurance, especially with Michelle at the helm, has consistently exceeded my expectations. Her unwavering commitment to customer satisfaction shines through in her responsiveness and attentiveness. Over the years, I've entrusted FBC with coverage for multiple properties, including investment properties, and I've always been met with professionalism and reliability. Knowing that Michelle and the FBC team have my back gives me peace of mind, and I wholeheartedly recommend their services to anyone seeking dependable home insurance coverage.
9/19/2023
Mindy
I had the pleasure and privilege of working with Vanita. She was able to save us so much on our home and car insurance. She does not stop till you are happy. Thanks again for all your hard work and dedication.
8/11/2023
Ron
Erick Wicker is my new insurance guy. He reviewed all my policies home and auto and saved me a lot of money. I had not taken the time to review my policies over a few years. I called the office for a separate concern and a week later I made some of the changes Erick suggested and I’m very happy I spoke with Erick. If you need insurance information make sure you speak with Erick.
8/22/2023
Jeremy
FBC Home Insurance has a seamless process to acquire competitive rate insurance. Top that with wonderful customer support and you have a winning formula. Recently, Michele Brenner helped me with a situation where my lender sold my mortgage to another company and the new company didn't get the information about FBC for escrow payments. The annoyance of delay in payment almost resulted in a cancellation of my FBC policy. Luckily a quick call and chat with Michele and my policy was re-instated with a successful escrow disbursement from my new lender.
9/14/2022
Grace
I received outstanding customer service from FBC Insurance. The representative went above and beyond to provide me with accurate information about a bundle policy which saved me money. I highly recommend using FBC for your insurance needs.
6/09/2023
Stephen
I’ve been working with Michelle Brenner and there wasn’t a time that I emailed her or had a question where she didn’t get back to me. Prompt and quick as well as letting me know what my options were. I wish all sales were as easy as she makes them. Highly recommend Michelle at FBC Home Ins.
7/31/2023
David
Such great service. I am a very happy customer.
6/23/2023
Andrea
Very knowledgeable and very informative on all of my concerns and questions and help get me the right policy that fit best for our family.
6/02/2023
Linda
Needed to obtain new homeowners insurance due to a company liquidation. Michele Brenner helped me secure new insurance in a day.
3/17/2023
William
Debra was very thorough explaning all my options and easy to work with!
2/14/2023
Ken
Michele Brenner was very helpful getting my adjustments made to my homeowners coverage along with my mortgage team , I am very appreciative of their efficiency in getting my issues resolved.
2/14/2023
Renae
I spoke with Tara Schroeder to assist with insurance matters and she was a very sweet lady, she made sure that the issue was resolved prior to hanging up. Thanks Tara!!
7/13/2023
Martha
Debra McCann is very knowledgeable and it’s pleasure to do business with her.
8/21/2023
Katy
Very professional and responsive!
6/26/2023
Robert
Erick Wicker at FCB Insurance was great to work with and is very knowledgeable and customer focused. In addition he was able to reduce the quoted renewal cost of my house insurance by 22%.
5/06/2023
John
Great customer service and personable agent . Jeff was very helpful getting the insurance policy on our new home done quickly so we could close
4/26/2023
William
The experience was smooth and easy and at a good rates.
3/14/2023
Reginald
Tara Schroeder and Darren Maloney with FBC Insurance Services were very helpful regarding insurance quotes and coverage. They both provided very quick updates throughout the process. Great customer service.
6/21/2023
Yimmy
Nice service and good prices
11/08/2023
Aubrey
Thank you to Rachan Darity at FBC- she has the best customer service, and is always prompt, reliable, and professional. She has helped me find the best rates and products for years. I will definitely keep FBC , and Rachan, on my go-to list.
5/11/2023
joseph
Debra was great. Good quote and fast response. Look forward to doing business with her.
3/14/2023
Miguel
Murphey Rowe at FBC was amazing to work with! He was able to get me a homeowners insurance policy that met the criteria I was looking for at a great price. He was super responsive, quick, and helpful throughout the process. Highly recommend FBC and Murphey.
3/24/2023
Vic
Debra was always available and was a pleasure to work with. Whenever I had a question she answered within a day. Made a stressful procedure, buying a home, less stressful. Thank you
6/06/2023
Carolyn
Sales Rep. Paula Tannus was very professional and on time in providing me with information which allowed me to make an informed decision.
2/14/2023
JstDee
Bryan was awesome and very funny. I love working with him on my new house.
3/14/2023
Robert
A few years ago Michele Brenner was enlisted to help me update and send policies on a mortgage refi. I kept her email and continued to ask questions as they arose or I needed new policies or updates. Michele never skips a beat... she is stellar at resolving anything I've brought her way quickly and with explanations that avoid back and forth communication. If you have a chance to work with her, you won't be disappointed.
5/06/2023
Merve
Tara Schroeder was so easy to work with and is so responsive!
4/07/2023
