Very upfront and trustworthy people to deal with and definitely felt i was taken care of !
Enjoyed working with Julie at FBC Insurance. She was very knowledgeable and addressed all of our questions regarding home and flood insurance. Very responsive with call backs as well. Highly recommend Julie!
I recently had to shop for new auto insurance. I reached out to FBC Insurance Services to start the process. The agent, Obson Ibssa, was very helpful and attentive. My insurance would expire on a Monday, but when I contacted him on Friday he was very determined to help me find the best quote available. It was a pleasure working with Obson, even on a late Friday and during the weekend to complete the whole process. Thanks to him, I got a great deal.
Alissa Sookdeo and Rachan Darity were great in helping price out different insurance options in a very difficult Florida home insurance market. When issues arose, Rachan was able to research and help me resolve a complicated issue We will definitely be using their services again!
Rachan is the best home owner insurance agent I have ever had...not only she help me find the most affordable insurance but also she was so so so patient with me. I appreciate you Rachan!!! Continue in that path because you ll put a lot of smile on your customers face.
Luke Nelson did an exceptional job finding insurance coverage for our new home and cars. Mr. Nelson is professional, punctual, and pleasant to do business with. I would highly recommend him to anyone who doesn't have time to research on their own.
Charlene was incredibly helpful in adding a new property to my existing insured property. She put in additional time on a holiday to take the steps necessary to get the best policy. So grateful for her support!
Whether you’re looking for homeowners or auto insurance coverage, Dustin Groetsch is the agent you need! I wholeheartedly recommend Dustin as his combination of industry knowledge, client focus, and professionalism makes him a true asset in the insurance industry market!
Thanks Dustin!
Jeff was friendly knowledgeable and helpful
Tara Schroeder was so easy to work with and is so responsive!
Paula was great and very helpful and on top of it with multiple quotes great personality
Erick Wicker at FCB Insurance was great to work with and is very knowledgeable and customer focused. In addition he was able to reduce the quoted renewal cost of my house insurance by 22%.
Debra was always available and was a pleasure to work with. Whenever I had a question she answered within a day. Made a stressful procedure, buying a home, less stressful. Thank you
My experience with FBC and Gephry Pena was very good. Was happy with quotes and my options to make a choice for the best policy for my new home.
Charlene Harper was very helpful, considerate and very kind.
Working with FBC is seamless because of people like Tara Schroeder. She is extremely helpful and pleasant to work with on my policy.
My husband and I recently worked with Darren M. At FBC and we are more than happy working with Darren. He is always SO responsive and doesn’t pass his clients along to others for them to work on. He is amazing. Great service.
I had the pleasure of interacting with Mr. Dymtro Dun, Relationship Manager, on the cancellation of my insurance policy-due to sale, and a refund that was needed to be processed. I was very pleased and satisfied with his level of excellence, customer service, prompt responses and actions to get the job done. Thank you Dymtro!
We were so happy with the friendly, professional and caring service. Great communication as to our options. Terrific follow-up as well. We would definitely recommend
In this current world of minimal customer service and the insurance turmoil in Florida, I have found Tara Schroeder very helpful, professional, and personable. She has always followed through with all of my questions, getting all of my insurance policies into a good place. Thanks bunches, Tara! Carol D'Angelo
Glae is such a very professional woman she will fight for you and get you the best qoute! I have never in my life met a woman like Glae that loves her job! And will go above and beyond for her customer's! And last her positive ✨️ is outstanding!!! 👏🏿
I have had the most wonderful person who has helped me so much I could never thank her enough! Her name is Patricia Gutierrez.. I am elderly and disabled and she helps me by staying in touch with me to remind me of what I need to do and she has gone above and beyond to help me. She is so kind to me. She is patient. She has wonderful qualities and you need her!!! Thank you Patricia! many many times-thank you
Excellent service, very professional, and they found my best option for my insurance needs.
Professional and efficient
I purchased my first home last year and I have to say that I received stellar customer service from this company. Paula went through every line of my initial policy with me and answered all of my questions. I am up for renewal and reached out to see if I could get a better rate. Rachan was able to get a couple of quotes where the premium was slightly lower. However, I would not have the same coverage as my current policy. I like to save money as much as the next person but it was not worth changing. I am actually glad because I am happy with what I have. Would definitely recommend this company for your home owners policy.
Every one has been helpful, patient and compassionate. I appreciate the work and effort from all team members to make this a pleasant experience despite the few hurdles and amount of documents. Thank you all!
As both a mortgage broker and a homeowner, I know how important affordable and sufficient coverages are when it comes to homeowners insurance. Regardless of who I work with at FBC, I always have a positive experience.
I needed to resolve my insurance issue and Julie was extremely fast in getting me the best rate available and was fast in resolving my issue. Thank you and i highly recommend you!
Charlene did a great job explaining our insurance options, it was a pleasure working with her!!!
Briana and Evelyn were very helpful and responded in a timely manner.
