Lori was excellent to work with! She was very patient and kind and ran multiple scenarios for us and helped us navigate home owners insurance. Lori also was excellent at communicating with us in a timely fashion.
Oriana Betancourt provided excellent customer service. She is extremely easy to work with and very prompt in her responses/follow-up. Thank you for all of your assistance!
It was a pleasure to work with Dustin at FBC Insurance. He was super timely with all his responses and he crafted a policy that worked for our needs. Thank you!
Bryan Pena at FBC Insurance Services was a big help when looking for home insurance and automobile coverage. He worked to find the lowest prices available. Thanks Brian!
I wanted to give a special thanks to Erick Wicker who provided me exceptional customer service on my auto insurance quotes. I was able to choice from at least 3 cheaper competitors than the current insurance company that covered me. Thanks again!
Fast and efficient service. I will be recommending to family and friends.
Gephry found us great rates, and made the whole process so simple! Thank you!
Charlene was very informative and helpful.
We were so happy with the friendly, professional and caring service. Great communication as to our options. Terrific follow-up as well. We would definitely recommend
I needed to resolve my insurance issue and Julie was extremely fast in getting me the best rate available and was fast in resolving my issue. Thank you and i highly recommend you!
Julie H. helped get me better coverages on home and auto at cheaper rates. I saved $700 on home and reduced hurricane deductible to 1% and $600 on auto per year. I live in FL so this is a true savings!
Alissa Sookdeo and Rachan Darity were great in helping price out different insurance options in a very difficult Florida home insurance market. When issues arose, Rachan was able to research and help me resolve a complicated issue We will definitely be using their services again!
Excellent communications and emphasis on customer service as well as finding us a low rate
FBC Insurance Services is an amazing insurance provider. Our agent, Oriana Betancourt is always available to answer any questions you may have and always available to help you. Most competitive rates in the market. Hands down, the best agency I've ever dealt with so far. We seem to always need additional certificates and in a hurry. Oriana never lets us down and handles all requests with speed and efficiency. Thanks Oriana!
We use FBC Insurance Services for our rental policies and there is a high level of complexity and follow through. Julie Honohan is the absolutely agent I have dealt with and does what needs to be done to satisfy lenders, problem solve, etc. Most importantly (and I'm a shopper), they consistently give me the best pricing. 🙂
Excellent, Fast, and Informative service. They helped us make our decision as painless as possible!
I recently needed new insurance for my boat. I reached out and spoke with Luke Nelson on the phone, and he helped me every step of the way to get the best deal. Thanks Luke!
Obtained a great insurance rate in a matter of minutes!
HIGHLY recommend FBC Home Insurance Services and Erick Wicker! He made the process super easy and was also available if I had questions. Thanks, Erick!
Very Professional LLC and dedicated to their clients. Knowledgeable in their field and sincere in their line of business. Affordable rates and great discounts. Will recommend everyone to go for all mortgage issues and other related matters. Thanks TEAM for helping me secure my new FRESH HOME 🥰🥰🥰.
I use this company for my home insurance and they’ve been great. Specifically Luis and Rachan. Very helpful, responsive & solved my issue I had quickly.
Received a great quote! Darren Maloney was super helpful and explained everything thoroughly. Would definitely recommend their help!!
Very helpful, knowledgeable and professional
Great service .great communication
Charlene, my insurance agent, is wonderful! She spent a lot of time explaining the different options for home insurance with me. She is very knowledgeable and got my home insurance policy price down significantly. I am very happy!
Cory was super helpful with getting us better rate and coverage!
Gephry was timely, responsive and knowledgeable.
Rachan is the best home owner insurance agent I have ever had...not only she help me find the most affordable insurance but also she was so so so patient with me. I appreciate you Rachan!!! Continue in that path because you ll put a lot of smile on your customers face.
Amazing customer service!
"I can't recommend Oriana Bentacourt enough for commercial insurance policies! Her expertise, attention to detail, and commitment to finding the best coverage for my business were outstanding. She made the process seamless, answered all my questions with patience and clarity, and truly had my best interests at heart. If you're looking for an insurance agent who is knowledgeable, professional, and genuinely cares about her clients, Oriana is the one to trust. Five stars all the way!"
