I recently needed new insurance for my boat. I reached out and spoke with Luke Nelson on the phone, and he helped me every step of the way to get the best deal. Thanks Luke!
FBC was amazing, specifically Vanita Tauro. My wife and I purchased a new home and Vanita was there every step of the way to help. She was punctual, knowledgeable, and worked through every hour to get you answers. Every question I had she knew the answer to and helped us get amazing home owners and even helped us save $1,000 on car insurance! Highly recommend, call and ask for Vanita Tauro.
Charlene Harper always goes over and beyond to help find the best policy for your family. She will do anything and everything she can to help you. She is a great asset to your company.
The team is absolutely phenomenal. Incredibly quick, worked around our timeline, made some magic happen in an unusual circumstance, and they have literally everything and everyone you would need to close and repair your new house. 10/10 would recommend.
Always there to answer your questions and get satisfactory response
The process with Julie was so seamless! She was prompt and attentive!
I had some questions this morning concerning my homeowners insurance policy. Tara Schroeder was very helpful and informative with my concern. She also followed up with an email. Thanks Tara. Mark Rumley
Excellent customer service. Exceptional agent.
FBC Home Insurance has a seamless process to acquire competitive rate insurance. Top that with wonderful customer support and you have a winning formula. Recently, Michele Brenner helped me with a situation where my lender sold my mortgage to another company and the new company didn't get the information about FBC for escrow payments. The annoyance of delay in payment almost resulted in a cancellation of my FBC policy. Luckily a quick call and chat with Michele and my policy was re-instated with a successful escrow disbursement from my new lender.
Paula was great with providing quick and accurate insurance quotes! Service was excellent!
Great experience and got us a great rate.
Sara Rose was such a pleasure to work with. She was quick to send the documents I needed for my account and take care of my issue. Way to go Progressive:
Paula was knowledgeable and provided options that were easy to review and compare
Debra was super helpful and attentive to our insurance needs. Very prompt on returning calls, emails and answering questions. It has been a great experience working with her.
FBC Insurance Services is an amazing insurance provider. Our agent, Oriana Betancourt is always available to answer any questions you may have and always available to help you. Most competitive rates in the market. Hands down, the best agency I've ever dealt with so far. We seem to always need additional certificates and in a hurry. Oriana never lets us down and handles all requests with speed and efficiency. Thanks Oriana!
FBC Insurance is the best in the business! The entire team is wonderful to work with and do a fantastic job
FBC insurance services has been really helpful with my home insurance. Dustin Groetsch was great and super helpful. He found me a great rate for my new policy. He explained the policy very well to me and was very prompt with everything. Thank you.
Excellent service . They are very professional, and solve my needs very easily .
Thank you Dustin and Murphey always .
I would definitely recommend Michele Brenner, she made sure to deal with my coverage re-instatement very swiftly and informed me back immediately
Very responsive and professional.
FBC Insurance Services is WORLD CLASS. Prompt. Professional. Courteous. Give them a call and give them an opportunity to meet your coverage needs.
The information that was provided was clear and the service provider was friendly, professional, and very helpful!
Amazing customer service!
Tara Schroeder was so easy to work with and is so responsive!
Excellent communication, friendly and effective service!
Dustin took the time to look over my policy and after review we were able to reduce my premium. I can appreciate his follow up!
Charlene Harper was amazing. Her knowledge in the industry and professional customer service is outstanding. She made the impossible possible. I am truly thankful to have done business with her. She went above and beyond.
Paula was very helpful with our home insurance for our new home purchase. She was very responsive and pleasant. Wonderful to work with! Thank you!
Great service, start to finish