I am moving to SC and need both home owners and auto insurance .Julie made this happen! She is a pleasure to work with!
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I was very appreciative of Erick Wicker who helped us by providing a competitive quote for homeowners insurance and we ultimately selected the company he recommended. I will absolutely use Erick again for future insurance needs.
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I was in contact with Debra and she was very helpful and knowledgeable.
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Cory Leech did a phenomenal job finding us the perfect insurance package for our family! Outstanding customer service! Defiantly could rely on getting back to us with any questions we had as soon as he'd received them. We appreciate your help 🙂
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Jeff provided outstanding customer service. He was courteous in answering questions, prompt in his responses to emails and phone calls, and followed through on commitments and follow ups. This level of service was provided over the period of 1-1/2 years even though there was no formal commitment from me at the onset, or even over a year into the construction process. His service and commitment was/is excellent and very much appreciated.
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Trina came highly recommended and was polite, professional and got everything done wisely and efficiently. Many thanks to her and this terrific and honest company.
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Every one has been helpful, patient and compassionate. I appreciate the work and effort from all team members to make this a pleasant experience despite the few hurdles and amount of documents. Thank you all!
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Very helpful,answered all my questions and concerns. Friendly staff.
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Great service. We got everything we needed. Thanks!
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FBC staff is very Helpful. Thank you.
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Trina was excellent. Thank You. I will be referring her to my over 1000 agents in the area as well.
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Dmytro is extraordinary! So many times in today’s world, you cannot find someone responsive and willing to help. He is an absolute standout as a service representative, not only for his company, but in general. Dmytro answered all my questions, phone calls and emails in a very timely and courteous fashion- even when I thought I was annoying him! So very grateful as he made my experience a pleasure. I will work with him again wherever he goes!
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Worked with Hunter Leech on my home owners insurance. He found me a much better rate, professional and quick to respond.
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Gephry was the hero in this story. After having a horrible experience with a competitor, I called up Gephry and he was beyond professional, knowledgeable and got us a policy without any issue at all. I will recommend Gephry over and over again. 10/10. His customer service and timeliness is unmatched.
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Michele is great and always very quick to respond!
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Professional and efficient
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Vanita is wonderful!
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Paula was great to work with and made the whole experience seamless.
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Very responsive and professional.
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Very understanding and knowledgeable
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Rachan is the best home owner insurance agent I have ever had...not only she help me find the most affordable insurance but also she was so so so patient with me. I appreciate you Rachan!!! Continue in that path because you ll put a lot of smile on your customers face.
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We’re new to the area and needed homeowners insurance and we used FBC. We worked with Charlie Gutierrez and he was a tremendous help with some of the issues we were having. We’re very grateful for the help from FBC.
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Love working with FBC and especially Oriana! As busy as we are the FBC team finds a way to patiently and persistently get the information they need to keep us on track. I'm sure working with us feels like they are herding cats at times, but they are always polite and helpful. I highly recommend!
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It was a great service and fast.
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Good service, Oriana was great!!!
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Charlene Harper always goes over and beyond to help find the best policy for your family. She will do anything and everything she can to help you. She is a great asset to your company.
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I would like to give a big Kudo to Charlene Harper who assisted me with a problem with my home insurance policy. She worked diligently with me and others within FBC to ensure my mortgage insurance policy would not lapse. She kept me informed every step of the way. She was also very friendly and easy to understand throughout the process. Ms. Harper is definitely an asset to your company.
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Darren Maloney at FBC Insurance Services was fantastic to work with! He made the process of getting home insurance easy and stress-free. Darren was knowledgeable, responsive, and took the time to explain my options clearly so I could make the best decision for my needs. I truly appreciated his professionalism and dedication to finding the right coverage. Highly recommend working with Darren if you're looking for someone you can trust with your insurance needs!
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Paula has been super helpful and responsive. Thank you!
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great experience working with this team
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