Luke Nelson did an exceptional job finding insurance coverage for our new home and cars. Mr. Nelson is professional, punctual, and pleasant to do business with. I would highly recommend him to anyone who doesn't have time to research on their own.
Trina was great, efficient and very informative. She made the whole process easy.
Good service. Did everything I needed. Very helpful.
Great customer service and great rates!
Dmytro was incredibly helpful and attentive in working with us to find a policy that fit our needs. He was diligent in following up throughout the process until it was complete. We will continue to work with FBC.
I just wanted to add that Dustin was professional and helpful. He helped me understand my coverage as well as answer all my questions. So happy I called because he was able to help me save money by updating my coverage. Thank you, Dustin, for all your help.
The process with Julie was so seamless! She was prompt and attentive!
I use FBC for all of my personal and commercial insurance needs. Oriana Betancourt is hands down the best rep out there! If you have an insurance question/concern, she will get it done in record time at a reasonable price!
A few years ago Michele Brenner was enlisted to help me update and send policies on a mortgage refi. I kept her email and continued to ask questions as they arose or I needed new policies or updates. Michele never skips a beat... she is stellar at resolving anything I've brought her way quickly and with explanations that avoid back and forth communication. If you have a chance to work with her, you won't be disappointed.
Michele was great. She promptly reshopped my policy and helped find me new coverage. Quick correspondence was appreciated.
FBC was super friendly, fast and helped me save ALOT of money on home and auto insurance. I highly recommend giving them a call. I have already referred several family members. Thank you!!
great experience working with this team
Excellent customer service! It was a pleasure dealing with Darren Maloney who provided exceptional service and took the time to go over everything and answer all our questions! It is a breath of fresh air to find someone that takes pride in their work and is a master at follow-through! I would recommend to anyone looking for a rockstar insurance agent to contact Darren Maloney!
I would like to give a big Kudo to Charlene Harper who assisted me with a problem with my home insurance policy. She worked diligently with me and others within FBC to ensure my mortgage insurance policy would not lapse. She kept me informed every step of the way. She was also very friendly and easy to understand throughout the process. Ms. Harper is definitely an asset to your company.
Got me the correct insurance in about 10 minute. Very quick and professional
Excellent customer service. Exceptional agent.
Patricia was super helpful and thorough in explaining my options for different auto insurance quotes and overall the service was really great
Awesome service! Trina’s the best!
She’s always on top of everything!
Oriana Betancourt is my representative and she does such a wonderful job of keeping me informed about my policy and offers great customer service. I enjoy her as my representative, and I have referred her to several friends of mine.
Quick and to the point. Thank you.
Extremely helpful and responded in a quick/timely manner every time I reached out.
It was a pleasure dealing with Tara. She made the process quick, easy and smooth. She was able to deliver exacting what I asked for. I would definitely recommend working with her and FCB Insurance.
Trina was excellent. Thank You. I will be referring her to my over 1000 agents in the area as well.
Trina is very helpful, prompt and an expert in her trade.
Amazing customer service!
Tara Schroeder was very helpful getting my homeowners insurance reinstated after being out of the country and missing my deadline. So grateful!
Cory Leech did a phenomenal job finding us the perfect insurance package for our family! Outstanding customer service! Defiantly could rely on getting back to us with any questions we had as soon as he'd received them. We appreciate your help 🙂
Bryan was efficient, direct, and secured us a fantastic deal that competitors couldn’t beat!
I had the pleasure to be helped by Tara Schroerder very professional and well spoken and her help was perfect. I had been with FBC Insurance for more then 15 years and I can't complain they help me with my policy and try to keep my cost down . Thank you for being with us through hard times.
I had a problem with my insurance through my mortgage saying I didn’t have coverage for 6 days, even though I never had a lapse. Denevue and her company respond very quickly to my email and are actively trying to fix the problem.