I just wanted to add that Dustin was professional and helpful. He helped me understand my coverage as well as answer all my questions. So happy I called because he was able to help me save money by updating my coverage. Thank you, Dustin, for all your help.
Bryan is quite customer oriented and responsive
Julie took such great care of us with our insurance needs for our new home! Julie‘s communication skills are excellent and she communicated with us frequently, supplying us with quotes and then helping us to whittle down to exactly what we were looking for in our price range. I give my highest recommendation to Julie and felt confident through the entire process that she was truly trying to find what was best for my husband and I! She is the BEST and I would not use anyone else. Give her a call, you will not be disappointed!
An amazing experience. The worse time to be looking for home owners insurance - the quotes we received were horrifying. Then we spoke to FBC Insurance and immediately we had a quote for great coverage at an affordable rate. The process was so easy!! They were so easy to work with.
Customer Service focused agency! It’s hard to find that these days. I appreciated working withTara, my account executive, to find excellent coverage and affordable rates. Thank you FBC!!
I was skeptical about using FBC because of not knowing anything about the company. However, after Bryan reached out to me, and patiently awaited my response, I could not have wished for a more professional and helpful person to meet my insurance needs! I now consider him a trusted friend, and not because he put up with my small talk about baseball batting averages!!! I will recommend Mr. Pena to all I come in contact!!! Danny B
It was great working with Mr. Luke Nelson and FBC insurance for our home. Would highly recommend this company for insurance purposes.
Our homeowners insurance is through FBC's office and we are satisfied with the policy. Our agent, Michele Brenner, is highly knowledgeable and will assist in any way she can. I have referred many to her!
Julie was outstanding! Took care of everything I needed!
Dustin took the time to look over my policy and after review we were able to reduce my premium. I can appreciate his follow up!
It was a pleasure dealing with Tara. She made the process quick, easy and smooth. She was able to deliver exacting what I asked for. I would definitely recommend working with her and FCB Insurance.
Excellent customer service. Exceptional agent.
Michele was great. She promptly reshopped my policy and helped find me new coverage. Quick correspondence was appreciated.
Ms. Tara helped me over the phone with the renewal of my homeowner insurance. Later she sends a confirmation email. I highly appreciate her efforts in helping me out.
I needed to resolve my insurance issue and Julie was extremely fast in getting me the best rate available and was fast in resolving my issue. Thank you and i highly recommend you!
We are very happy with the Fast and Reliable, Friendly service offered from our Rep - Oriana Betancourt . - She answers my emails, and concerns very quickly .
Dmytro was incredibly helpful and attentive in working with us to find a policy that fit our needs. He was diligent in following up throughout the process until it was complete. We will continue to work with FBC.
Going through your first home purchase is stressful. FBC insurance are amazing. Julie Honohan took care of my insurance. She did everything electronically because I'm hours away. I definitely recommend it and would ask for Julie personally. She's polite and professional.
Bryan Pena is amazing to work with!
Darren, Account Executive, was very helpful and assisted me to find the right policy. He took the time to explain each aspect of the policy that I was electing. Highly recommend utilizing their services.
I use FBC for all of my insurance needs, they are professional, and their customer service is top-notch. Michelle is super helpful and always on top of my coverages.
The experience was smooth and easy and at a good rates.
Debra McCann has been very helpful navigating the the treacherous waters of homeowners insurance!
Glae Laluzerne is professional and on-the-ball. Very knowledgeable and expedited the process.
I use FBC for all of my personal and commercial insurance needs. Oriana Betancourt is hands down the best rep out there! If you have an insurance question/concern, she will get it done in record time at a reasonable price!
I wanted to give a special thanks to Erick Wicker who provided me exceptional customer service on my auto insurance quotes. I was able to choice from at least 3 cheaper competitors than the current insurance company that covered me. Thanks again!
Great experience and got us a great rate.
Charlene Harper, Michele Brenner and staff have been very helpful and efficient in getting back to us whenever we have questions or concerns. Very pleased!!