Great service and help from Bryan Pena.
Our home insurance renewal came up and I worked with Rachan Darity shop around and reprice the quotes. Service was excellent, Rachan was super helpful and very responsive getting the right policy in place. Thank you for all your help.
great experience working with this team
Gephry was available and responsive when we needed assistance.
Such great service. I am a very happy customer.
I had some questions this morning concerning my homeowners insurance policy. Tara Schroeder was very helpful and informative with my concern. She also followed up with an email. Thanks Tara. Mark Rumley
Charlene was very helpful and on top of any question I had!
Gustavo help a lot with everything with my insurance. I’m very grateful. Thanks!
Debra was super helpful and attentive to our insurance needs. Very prompt on returning calls, emails and answering questions. It has been a great experience working with her.
Tara Schroeder | Account Executive Effective and Competent. Tara managed the corrections to my policy effortlessly ...
Paula was just great. Professional and very couteous
I called this morning with a concern and spoke with Denevue Vaz. She was calm and attentive. She offered to research my concern and call me back. She followed through in short time and found the error. She let me know and together we were able to locate the document that was reported as not there. She then made sure that it was noted that the problem was rectified and called me yet again to inform me of such. Very professional. Great follow up. Denevue did a great job and has easily earned a 5-star rating in my estimation.
My experience with FBC and Gephry Pena was very good. Was happy with quotes and my options to make a choice for the best policy for my new home.
Julie Honohan is an outstanding insurance professional! She has provided exceptional service and advice. She will be my first call whenever I have insurance needs.
I have been working with Dymtro, he has been absolutely wonderful and could not be happier with all his assistance with my homeowners policy. We stayed in constant contact and he provided excellent communication and assistance! Than you again!!!
Tara Schroeder was very helpful getting my homeowners insurance reinstated after being out of the country and missing my deadline. So grateful!
We were so happy with the friendly, professional and caring service. Great communication as to our options. Terrific follow-up as well. We would definitely recommend
Gustavo Flores has been extremely helpful with keeping my flood insurance current. I wasn’t aware it had expired, and thanks to his quick response to my billing inquiry he could pay it for me within the company’s grace period.
He is very pleasant and a pleasure to work with.
Darren was extremely knowledgeable and also quite personable. I suggest using him as broker for all insurance needs!
Bryan was efficient, direct, and secured us a fantastic deal that competitors couldn’t beat!
Working with FBC is seamless because of people like Tara Schroeder. She is extremely helpful and pleasant to work with on my policy.
Tara Schroeder is terrific each and every time I had contact with her. She is indeed an asset to FBC Insurance and to its clients.
Excellent service And super friendly
Debra was so helpful not only finding use an auto policy with better rates than our previous carrier, but also increased coverages. Less premium and better coverage - that's awesome! Thank you Debra!!!
Lori was excellent to work with! She was very patient and kind and ran multiple scenarios for us and helped us navigate home owners insurance. Lori also was excellent at communicating with us in a timely fashion.
I am a new home owner in Florida and was referred to Debra for all my insurance needs. She was very patient and helpful through the entire process. I was very pleased with my experience.
Brian Pena at FBC Insurance Services provided outstanding service for my home insurance. He was professional, thorough, and made the process seamless and stress-free. Highly recommend!
I was in contact with Debra and she was very helpful and knowledgeable.