Bryan is quite customer oriented and responsive
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FBC has been a very responsible and professional insurance firm to work with. Dustin Groetsch was very helpful and prompt in assisting me in finalizing paperwork during the recent sale of a property I owned. Thanks, Dustin and team!
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Briana and Evelyn were very helpful and responded in a timely manner.
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Good Morning wanted to say first that Denevue Vaz was very helpful with my situation. She understood what i was going threw and went over and beyond to help me. She excuted to correct my issues with my Insurance. And Assited me with the emails and documents. I was very happy how she corrected everything. Great Person to speak with and she DESERVES 10 Stars.
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My mortgage broker had reached FBC for a new build. Bryan contacted and provided different quotes with multiple companies. Bryan was quick and got us an affordable rate.
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I called this morning with a concern and spoke with Denevue Vaz. She was calm and attentive. She offered to research my concern and call me back. She followed through in short time and found the error. She let me know and together we were able to locate the document that was reported as not there. She then made sure that it was noted that the problem was rectified and called me yet again to inform me of such. Very professional. Great follow up. Denevue did a great job and has easily earned a 5-star rating in my estimation.
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Wow! Between Tara and Rachan -what a team! Quick, efficient and friendly. Been with FBC since we bought the house, Steady as she goes. 5 stars? In our book-7!
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Denevue Vaz Was so helpful and professional. 10/10 recommend this home insurance.
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Very helpful, knowledgeable and professional
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Debra is excellent and extremely knowledgeable!!
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Tara Schroeder was very helpful getting my homeowners insurance reinstated after being out of the country and missing my deadline. So grateful!
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Very knowledgeable and very informative on all of my concerns and questions and help get me the right policy that fit best for our family.
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The agent was polite and satisfactorily answered my questions....furthermore she returned my calls promply. Got to mention that Paula Tannus is the agent.
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Great experience with a knowledgeable and responsive agent on top of a great price!
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Beth helped me get my home and auto insurance. She was very knowledgeable and answered all my questions. Especially since I am moving from out of state into SC. FBC was very easy to work with.
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Luke Nelson did an exceptional job finding insurance coverage for our new home and cars. Mr. Nelson is professional, punctual, and pleasant to do business with. I would highly recommend him to anyone who doesn't have time to research on their own.
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When we needed some changes on our HO policy lowering coverage and adding additional loss payee, Rachan Darity immediately jumped on it and sent us everything within 24 hours. It is not often that you contact an agent these days and get such prompt responses and service. We appreciate the quick and efficient communication.
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I had pleasure of working with Erick Wicker. He was pleasant, well informed, very professional and he went out of his way to make sure that all my needs were met. I highly recommend working with this gentleman. He will make sure you have all the facts so you can .are an educated choice when it comes to your insurance needs.
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Dustin Groetsch was helpful with my auto policy renewal. He returned my call on a Friday afternoon near closing time and made me feel as if I was calling early on Monday. He answered all of my questions thoroughly taking his time and not acting as if I was bothering him. Dustin was great!!!
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Trina Mathis is a star in her industry and has been my go to for years. I appreciate her professionalism.
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Murphey Rowe at FBC was amazing to work with! He was able to get me a homeowners insurance policy that met the criteria I was looking for at a great price. He was super responsive, quick, and helpful throughout the process. Highly recommend FBC and Murphey.
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I spoke with Beth over the phone to set up my home owners insurance. Beth was friendly, realistic about my coverage, and patient enough to answer my questions. She is also patient enough to explain the different coverages. The entire process was relatively quick. I was given a reasonable quote within a day or so.
Beth and FBC Insurance came highly recommended by a friend and family member. Solid people, solid company. If you need Insurance, call FBC INSURANCE first!
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Tara assisted me with getting my homeowner’s insurance policy over to the mortgage company after I was advised they didn't have proof of my coverage. Tara immediately sent over the information and stayed on the phone with me until she received confirmation that the declaration was received. Tara was very patient and professional and provided excellent customer service!
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Very helpful with getting me started on my new home.
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Debra McCann is very knowledgeable and it’s pleasure to do business with her.
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Oriana Betancourt thank you for your help. And Charlie for stepping up and helping me when I needed it, and for helping me get my accounts up to date.
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Love working with FBC and especially Oriana! As busy as we are the FBC team finds a way to patiently and persistently get the information they need to keep us on track. I'm sure working with us feels like they are herding cats at times, but they are always polite and helpful. I highly recommend!
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My husband and I recently worked with Darren M. At FBC and we are more than happy working with Darren. He is always SO responsive and doesn’t pass his clients along to others for them to work on. He is amazing. Great service.
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Tara was very professional and friendly. She helped me with all of my needs in a timely manner.
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Vanita Tauro is a great professional and helped us to get good insurances with good coverages.
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